General Manager

Big Fang Collective; Sheffield; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Insurance

Pension scheme

Mental health support

Extra holiday days per year

Job summary

Golf Fang, part of the Big Fang Collective, is seeking a General Manager to drive outcomes across a high-volume venue and a skilled team. You will oversee operations, guest experience, and financial performance to deliver a memorable experience for every guest.

You will lead with strong administration, budgeting, and staff engagement while ensuring safety, licensing compliance, and excellent service across multiple departments. A proactive, adaptable leader is essential.

Qualifications

• General Manager experience in a large, busy venue.
• Strong administrative skills and budget oversight.
• Proven ability to lead a customer-focused team to high standards.
• Experience with budgets, payroll, revenue tracking and forecasting.
• Excellent communication and engagement skills with staff and guests.
• Solid knowledge of compliance, health and safety and licensing laws.
• England/Wales/Scotland Personal Licence holders preferred.

Responsibilities

• Oversee all areas of the business to ensure a memorable guest experience.
• Lead daily operations to maintain safety, fun and organisation.
• Adapt quickly to challenges and motivate the team to deliver great results.

Skills

General Manager experience

Administrative skills

Team leadership

Budgeting & forecasting

Communication skills

Health & safety knowledge

Licensing knowledge (Personal Licence)

Job description

About Us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We're a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades - making every visit unforgettable. That's just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you've got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what's possible. If you're ready to create jaw-dropping experiences and be part of something extraordinary,

About The Role

As General Manager you will be responsible for all areas of the business to ensure the success of our high-volume operation showcasing your skills and knowledge to ensure a memorable guest experience delivered by a motivated and skilled team.

With the ability to manage and overcome challenges as they arise in daily operations you will need to be highly adaptable and team player! We want to make sure our team members and guests have a Sicker Than Yo Average time in our venues, so being responsible for all aspects of the business to ensure the experience is safe, fun and well organised will be key to success!

Essential

• General Manager experience in a large busy venue


• Strong administrative skills


• Demonstrated ability to lead a customer focussed team to deliver high standards


• Comfort working with budgets, payroll, revenue and forecasting


• Strong communication and engagement skills


• Solid knowledge of compliance, health and safety and licensing laws


• England and Wales/Scottish Personal Licence

Desired

• Experience in a multi-site unit, managing multiple locations within a complex


• Food safety and hygiene qualifications


• Health and Safety accreditation

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Private Medical and Life Insurance following successful probation.


• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.


• Stakeholder pension scheme.


• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.


• Additional Holiday days for each complete year with us