Reception Host

Golf-Fang-Liverpool; Liverpool; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free golf

50% off drinks

Stakeholder pension

Tip jar

Additional holiday days

Mental health support access

Job summary

Golf Fang Liverpool is seeking a Reception Host to warmly welcome guests and ensure the best start to their experience.

You will manage guest flow, communicate the course rules, and assist with reservations and drinks orders using our booking systems.

Join a high-energy team delivering memorable entertainment across 18 holes and bars, with full training provided.

Qualifications

• Experience in customer service is required.
• Strong communication and interpersonal skills.
• Good time management and organisation.
• Comfort with booking systems and mobile devices.

Responsibilities

• Welcome guests and ensure a great first impression.
• Manage flow of players and enforce course rules.
• Book reservations and take drink orders on tablets/devices.

Skills

Customer service

Effective communicator

Time management

Booking systems

Job description

SICKER THAN YO' AVERAGE

About us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We're a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades - making every visit unforgettable. That's just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you've got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what's possible. If you're ready to create jaw-dropping experiences and be part of something extraordinary,

About the role

As a Reception Host at Golf Fang, it is your role to welcome guests ensuring they have the best start to their experience! We want our guests to be comfortable and happy going onto the course. You will also manage the flow of guests playing golf and communicate the rules of the course!

Essential

• Customer service experience
• Effective communicator
• Effective time management and organisation skills
• PC literate with ability to use booking systems and mobile devices for drinks orders

Desired

• Previous experience in hosting or serving
• Basic knowledge of bar products
• Cash and payment card handling experience

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our sicker than yo' average offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends
• Stakeholder pension scheme
• Tip jar
• Additional Holiday days for each complete year with us
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.