General Manager

TN United Kingdom; Port Isaac; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an experienced General Manager to lead a high-profile venue in the picturesque Port Isaac. This role offers a unique opportunity to shape the early years of a beloved pub, renowned for its stunning views and rich history. You'll inspire a passionate team, ensuring memorable experiences for guests while overseeing operations with precision. With a strong focus on customer feedback and continuous improvement, this position is perfect for a natural leader who thrives under pressure. Join a dynamic team and make a significant impact in the hospitality sector.

Benefits

Bonus Scheme

Company Pension

30% discount on food and drink

50% discount on overnight stays

£150 towards a stay

Westfield Rewards

Paid time off for charity volunteering

Meal provided for shifts over 6 hours

Qualifications

• Extensive experience in a similar role.
• Natural leader with effective communication skills.

Responsibilities

• Lead the front of the business and manage a passionate team.
• Oversee finance and administrative tasks meticulously.
• Build strong relationships with stakeholders and customers.

Skills

Leadership

Communication

Team Management

Customer Service

Financial Management

Job description

Job Opportunity: General Manager at The Port Gaverne

The Port Gaverne is a quintessential pub featuring 17th-century exteriors, welcoming interiors, and 15 beautifully designed rooms for a perfect getaway. Located in the heart of Port Isaac, it offers breathtaking views that have served as the backdrop for a beloved TV series. This is a unique chance for an experienced General Manager to lead a high-profile venue and make a mark in its early years as part of the St Austell Brewery estate.

About You:

• You lead the front of the business, managing a passionate team to deliver memorable experiences.
• You embody the spirit and values of St Austell Brewery, inspiring your team through your example.
• You monitor team performance closely, providing praise, constructive feedback, and nurturing talent.
• You oversee finance and administrative tasks meticulously.
• You build strong relationships with stakeholders and customers.
• You have extensive experience in a similar role, capable of supporting your team when needed.
• You are a natural leader, effective communicator, and adept at delegation to meet and exceed targets.
• You pay attention to customer feedback, ensuring high standards and continuous improvement.
• You thrive under pressure during busy peak seasons.
• You are an effective listener, approachable, and informative to ensure clear communication.

What We Offer:

• Bonus Scheme
• Company Pension
• 30% discount on food and drink in our pubs
• 50% discount on overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Westfield Rewards, offering discounts and rewards from hundreds of retailers, restaurants, and destinations
• Paid time off for charity volunteering
• Meal provided for shifts over 6 hours (up to £10 value)

For more information and a detailed job description, please contact our recruitment team at [emailprotected].

St Austell Brewery is an Equal Opportunities employer and encourages applications from all qualified candidates regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We also support flexible working arrangements. Early applications are encouraged as we review applications throughout the recruitment process. Please note, we do not accept contact from recruitment agencies or media sales, and speculative CVs from agencies will not be considered.