General Manager

Bel & The Dragon Kingsclere; Newbury; On-site; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Bonus potential up to 100% salary

25% food & drink discount

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Induction & training

Wagestream payouts

Job summary

Bel & The Dragon Kingsclere is seeking a General Manager to lead daily operations, guest experience and revenue growth. You will be the face of the business, delivering exceptional service while adapting to seasonal trends and peak periods.

Excellent leadership and commercial acumen are essential to drive sales across corporate and leisure markets, manage events and multi revenue streams.

Qualifications

• Exceptional customer service skills.
• Commercially minded and decisive.
• Strong communication and leadership abilities.
• Experience leading teams in hospitality.
• Ability to drive sales and guest satisfaction.

Responsibilities

• Face of the business with exceptional customer service.
• Adapt to seasonal trends and peak trading periods.
• Drive sales across corporate and leisure markets.
• Manage multiple revenue streams and large events.

Skills

Customer service

Leadership

Sales growth

Decision making

Communication

Hospitality knowledge

Job description

Bel & The Dragon, Kingsclere, RG20 5PP
General Manager Vacancy
£46,000 to £50,000 Live out - Plus bonus and great benefits Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Situated in the heart of Kingsclere, a village between Newbury and Basingstoke, with a significant refurbishment planned, this is a great opportunity for someone to make an immediate impact!

With 9 cosy bedrooms, a fantastic bar, restaurant and courtyard garden, it’s known locally for its excellent food and warm welcome. The site benefits from tourists visiting the area due to its proximity to Highclere Castle, known for being the home of the Crawley family in the Downton Abbey.

Nestled amidst the rolling hills and verdant landscapes of Kingsclere, Bel and The Dragon stands as a timeless gem within this charming town. The building’s historical architecture and cozy interior provide a welcoming haven for both locals and visitors alike. From the neighbouring horse racing crowd or from the many shooting parties, the spirit of community flourishes within the walls of Bel and The Dragon. Whether it's a quiet pint by the fireplace or a lively gathering during community events, Bel and The Dragon reflects the heart of this idyllic town, where the appeal lies not only in its picturesque setting but also in the authentic connections forged among its residents.

The new General Manager must be the face of the business with exceptional customer service skills, whilst also possessing the ability to adapt to the seasonal trends and the peaks in the business. The drive to get out and about and push sales further in both the corporate and leisure market is also a must.

We are looking for a General Manager who has a proven track record executing large events and experience of juggling multiple revenue streams in a multifaceted business.

What we can offer you:

• Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!!
• New General Manager bonus potential is up to 100% of your salary
• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a General Manager:

• Pride in being the driving force behind the success of the business.
• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A commercially minded individual.
• A confident manager with great decision‑making skills.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.