General Manager

DHL Group; Milton Keynes; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Company car / car allowance

Private Medical Insurance

26 days annual leave

Discretionary bonus

Pension scheme with 8% employer + 4%员工

24/7 GP consultations

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL Supply Chain is seeking a General Manager to lead across contracts and business areas, moving between assignments while delivering focused leadership and momentum. You will be responsible for mobilisations, go-lives and stabilisations, coordinating across diverse operations, sectors and technologies.

You will drive major change initiatives, manage complex projects, and build influential relationships with customers and senior stakeholders, delivering strong operational and service outcomes

Qualifications

• Proven General Manager or senior operational leadership experience.
• Hands-on mobilisation or go-live experience.
• Strong project and change management capability.
• Commercial awareness of how operational decisions affect outcomes.
• Ability to influence and engage senior stakeholders.

Responsibilities

• Lead new operational start-ups, implementations and go-lives from mobilisation through stabilisation to handover.
• Move between contracts and assignments, quickly assessing what needs to happen next.
• Provide clear leadership in complex or fast-moving environments.
• Lead major change, transformation and improvement projects with structured plans.
• Manage projects with milestones, risks, governance and readiness measures.
• Build strong relationships with customers and senior stakeholders, securing buy-in.
• Gain insight into different sectors, technologies and operating models across diverse contracts.
• Identify commercial opportunities while ensuring strong operational and service outcomes.

Job description

Grade: RCS H
Contract Type: Permanent (Full-Time)
Location: United Kingdom - Remote - Travel Required

At DHL Supply Chain, no two operations, customers or career journeys look the same. As a global 3PL, we work behind the scenes of some of the world's biggest and most complex supply chains, creating opportunities for our people to experience different sectors, operations, technologies and challenges throughout their careers.

Our culture is built around great people, collaboration, curiosity and the opportunity to keep developing. We're looking for a General Manager who wants to embrace that variety. You'll move across contracts and business areas, stepping into assignments where experienced leadership can make a real difference. From new start-ups and major change programmes to complex projects and operations needing additional focus, you'll bring people together, solve problems and create momentum, while building broad experience for the next stage of your career.

A TYPICAL DAY MAY INVOLVE

• Leading new operational start-ups, implementations and go-lives, taking an operation from mobilisation through to stabilisation and successful handover.


• Moving between different contracts and assignments, quickly getting under the skin of a new operation and establishing what needs to happen next.


• Stepping into complex or operationally challenging environments and bringing focus, structure and clear leadership.


• Leading major change, transformation and improvement projects, balancing immediate operational priorities with longer-term sustainable solutions.


• Managing projects through clear plans, milestones, risks, governance and operational-readiness measures.


• Building strong relationships with customers and senior stakeholders, using your influencing skills to gain buy-in and keep projects moving.


• Getting to grips with different sectors, technologies and operating models, potentially spanning areas such as data centres, aerospace, defence and manufacturing.


• Identifying commercial and customer opportunities while ensuring each assignment delivers strong operational, people and service outcomes.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have proven General Manager or senior operational leadership experience, but are looking for something broader than running the same operation every day.


• Have hands-on implementation, mobilisation or go-live experience, with a strong understanding of what it takes to successfully launch and stabilise a new operation.


• Are naturally curious and genuinely enjoy learning about different operations, customers, technologies and areas of the business.


• Have strong project and change management capability, and can provide structure and direction in complex or fast-moving environments.


• Are commercially confident, ideally with exposure to open-book and closed-book contracts, and understand how operational decisions connect to commercial outcomes.


• Build credibility quickly with customers and are comfortable influencing, challenging and engaging stakeholders at different levels.


• Have experience across different business units, sectors, contracts or operating environments, with matrix organisational experience particularly valuable.


• Have the hunger and potential to progress, viewing this role as an opportunity to broaden their leadership experience and build towards a future career growth opportunities.

WHY JOIN US?

• Use of a company car (or car allowance) including hybrid and electric vehicles


• Private Medical Insurance


• 26 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 23 rd November 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF