General Manager

DHL Supply Chain; Runcorn; On-site; Confidential; Full time

Benefits offered by this job

Company car or car allowance

26 days annual leave

Pension with 8% employer contribution

Private GP or 24/7 confidential GP

Discounts and loans

Job summary

DHL Supply Chain is seeking a General Manager in the Runcorn area to lead a fast-paced logistics operation. You will be responsible for safety, operations, customer relationships and financial performance, shaping site strategy and driving continuous improvement.

The role emphasizes developing people, delivering results, and building strong customer partnerships across a high-performing team. This senior leadership position requires strong experience in warehousing or large-scale logistics, with

Qualifications

• Experience leading large-scale logistics, warehousing, or operational environments.
• Proven track record of delivering continuous improvement, change initiatives and operational transformation.
• Strong ability to build customer partnerships and manage senior stakeholders.

Responsibilities

• Leading site operations to ensure safety, service, quality and performance targets are achieved.
• Building strong relationships with customers, conducting business reviews and identifying opportunities for growth.
• Reviewing operational and financial performance, using data and insight to drive continuous improvement.
• Coaching and developing your leadership team, creating a culture of engagement, accountability and high performance.
• Leading site development, lean initiatives and improvement projects to enhance productivity and efficiency.
• Working with key stakeholders to deliver strategic priorities, customer requirements and long-term business objectives.

Skills

Leadership

Logistics management

Operations leadership

People development

Job description

Grade: RCS I
Contract Type: Permanent (Full-Time)
Location: Runcorn - WA7 3BN

We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a General Manager to lead a fast-paced logistics operation in Preston Brook. This is a senior leadership role with full responsibility for safety, operations, customer relationships, financial performance and the continued development of a high-performing team. You'll have the opportunity to shape the direction of the site, drive continuous improvement and deliver outstanding results for both DHL and our customers.

As a General Manager at DHL Supply Chain, you'll be empowered to make a real impact. Working alongside talented colleagues and senior leaders, you'll lead a culture built around safety, operational excellence, employee engagement and continuous improvement. This is an exciting opportunity for an experienced logistics leader who enjoys developing people, building strong customer partnerships and driving performance in a dynamic environment.

A TYPICAL DAY MAY INVOLVE

• Leading site operations to ensure safety, service, quality and performance targets are achieved.


• Building strong relationships with customers, conducting business reviews and identifying opportunities for growth.


• Reviewing operational and financial performance, using data and insight to drive continuous improvement.


• Coaching and developing your leadership team, creating a culture of engagement, accountability and high performance.


• Leading site development, lean initiatives and improvement projects to enhance productivity and efficiency.


• Working with key stakeholders to deliver strategic priorities, customer requirements and long-term business objectives.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have experience leading large-scale logistics, warehousing, or operational environments.


• Enjoy taking ownership of site performance and delivering results through people.


• Are confident building strong customer relationships and managing senior stakeholder expectations.


• Thrive in fast-paced environments where safety, service and operational excellence are key priorities.


• Have a track record of delivering continuous improvement, change initiatives and operational transformation.


• Are passionate about developing teams, creating future talent and building a positive workplace culture.

WHY JOIN US?

• Company car or car allowance


• 26 days annual leave plus bank holidays


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 19 th October 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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