General Manager

Deutsche Post; Runcorn; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Company car or car allowance

26 days annual leave

Pension with employer contribution

GP 24/7 confidential service

Retail and lifestyle discounts

Loans and financial planning

Job summary

DHL Supply Chain is seeking a General Manager in Runcorn to lead a fast-paced logistics operation with full responsibility for safety, performance, customer relationships and financial results. You will shape site direction, drive improvement and develop a high-performing team in a dynamic environment.

The role emphasizes owning site performance, delivering results through people and building strong partnerships with customers and senior stakeholders.

Qualifications

• Experience leading large-scale logistics, warehousing or operational environments.
• Ability to take ownership of site performance and deliver results through people.
• Skilled in building customer relationships and managing senior stakeholder expectations.
• Thrives in fast-paced environments with safety, service and excellence as priorities.
• Proven track record of continuous improvement and operational transformation.
• Passionate about developing teams and building a positive workplace culture.

Responsibilities

• Lead site operations to ensure safety, service, quality and performance targets are achieved.
• Build strong relationships with customers, conduct business reviews and identify opportunities for growth.
• Review operational and financial performance, using data and insight to drive continuous improvement.
• Coach and develop your leadership team, creating a culture of engagement, accountability and high performance.
• Lead site development, lean initiatives and improvement projects to enhance productivity and efficiency.
• Work with key stakeholders to deliver strategic priorities, customer requirements and long-term business objectives.

Job description

Grade: RCS I
Contract Type: Permanent (Full-Time)
Location: Runcorn - WA7 3BN

We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a General Manager to lead a fast-paced logistics operation in Preston Brook. This is a senior leadership role with full responsibility for safety, operations, customer relationships, financial performance and the continued development of a high-performing team. You'll have the opportunity to shape the direction of the site, drive continuous improvement and deliver outstanding results for both DHL and our customers.

As a General Manager at DHL Supply Chain, you'll be empowered to make a real impact. Working alongside talented colleagues and senior leaders, you'll lead a culture built around safety, operational excellence, employee engagement and continuous improvement. This is an exciting opportunity for an experienced logistics leader who enjoys developing people, building strong customer partnerships and driving performance in a dynamic environment.

A TYPICAL DAY MAY INVOLVE

• Leading site operations to ensure safety, service, quality and performance targets are achieved.
• Building strong relationships with customers, conducting business reviews and identifying opportunities for growth.
• Reviewing operational and financial performance, using data and insight to drive continuous improvement.
• Coaching and developing your leadership team, creating a culture of engagement, accountability and high performance.
• Leading site development, lean initiatives and improvement projects to enhance productivity and efficiency.
• Working with key stakeholders to deliver strategic priorities, customer requirements and long-term business objectives.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have experience leading large-scale logistics, warehousing, or operational environments.
• Enjoy taking ownership of site performance and delivering results through people.
• Are confident building strong customer relationships and managing senior stakeholder expectations.
• Thrive in fast-paced environments where safety, service and operational excellence are key priorities.
• Have a track record of delivering continuous improvement, change initiatives and operational transformation.
• Are passionate about developing teams, creating future talent and building a positive workplace culture.

WHY JOIN US?

• Company car or car allowance
• 26 days annual leave plus bank holidays
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 19th October 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.