General Manager

Aramark; Manchester; Hybrid; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Online discounts platform

Life assurance

Pension contributions

Generous holiday entitlement

Career progression & training

Job summary

Aramark UK is seeking an experienced General Manager to lead catering operations at Withington Girls' School in Manchester. You will drive exceptional food and service, oversee multiple sites, and ensure commercial success through strong financial and people management.

You will inspire high-performance teams, cultivate client relationships, ensure compliance and safety standards, and identify growth opportunities to deliver outstanding customer experiences.

Qualifications

• Proven leadership experience in catering, hospitality, or contract catering.
• Strong budget management and P&L accountability.
• Ability to lead, motivate and retain high-performing teams.
• Excellent stakeholder management and customer satisfaction focus.
• Thorough knowledge of food safety, HACCP, health and safety regulations.

Responsibilities

• Lead and manage catering operations across locations with service excellence.
• Drive financial performance through budget management and revenue targets.
• Build and maintain strong client relationships and service delivery.
• Provide leadership, coaching and development to management teams.
• Drive talent development, performance management and succession planning.
• Ensure compliance with company policies, HACCP and safety regs.
• Identify opportunities for growth and innovation in operations.
• Monitor and improve performance through data-driven decisions.

Skills

Leadership experience

Commercial acumen

Financial management

Stakeholder management

People development

Quality & compliance

Job description

Job Location (Short): Manchester, MAN, GB

Information at a Glance

Job Description

Aramark UK are looking for an experienced and inspirational General Manager to lead our catering operations, delivering exceptional food, service and customer experiences at Withington Girls' School. This is a high-profile leadership role responsible for driving operational excellence, maintaining strong client relationships, and ensuring commercial success through effective financial and people management.

The successful candidate will be a commercially minded leader with a passion for innovation, team development and service excellence. Working closely with senior stakeholders, you will oversee multiple operations, inspire high-performing teams, identify growth opportunities and ensure the highest standards of quality, compliance and customer satisfaction are consistently achieved.

What's in it for you:

• £46,000 dependant on experience
• You will have access toour online benefits platform which includes 100's ofdiscounts, including savings on your weekly supermarket shopand weekend treats!
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many moreperks.
• You will also be joininga great team, with fabulous careerprospectsand could lead to all sorts of opportunities – we LOVE to promote from within!
• As we are passionate about developing our people from within, great training is provided.We also offer apprenticeship schemes, soyourlearning journey can continue!

Job Responsibilities

• Lead and manage catering operations across all locations, ensuring exceptional food quality, service standards, and operational excellence.
• Drive financial performance through effective budget management, cost control, P&L accountability, and achievement of revenue and profit targets.
• Build and maintain strong client and customer relationships, ensuring high levels of satisfaction and service delivery.
• Provide effective leadership, coaching, and support to management and operational teams, fostering a high-performance culture.
• Develop, engage, and retain talent through performance management, succession planning, training, and career development initiatives.
• Ensure full compliance with company policies, food safety regulations, HACCP standards, health and safety requirements, and contractual obligations.
• Identify and implement opportunities for business growth, innovation, increased participation, and revenue generation.
• Monitor, analyse, and improve operational and financial performance through data-driven decision-making and continuous improvement initiatives.

Key Requirements

• Proven leadership experience within catering, hospitality, retail, or contract catering operations.
• Strong commercial and financial acumen, including budget management and P&L responsibility.
• Demonstrated ability to lead, motivate, develop, and retain high-performing teams.
• Excellent stakeholder management skills with a strong focus on client and customer satisfaction.
• Thorough knowledge of food safety, HACCP, health and safety, and compliance requirements.
• Strong organisational, communication, and problem-solving skills, with the ability to drive operational excellence and business growth.

About Aramark

If you are applying for this role and you already work for Aramark, you must notify your line manager beforesubmittingyour application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If yourequireany accommodations or have any questions, please reach out to our recruitment team – [e-mail]
Join us in fostering a workplace where everyone can achieve their full potential.