Catering Operations Director - Lead Growth & Excellence

Aramark UK; Manchester; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Discounts on supermarket shop

Life assurance and pension

Generous holiday entitlement

Career progression and training

Apprenticeship schemes

Job summary

Aramark UK is seeking an experienced General Manager to lead our catering operations at Withington Girls' School. You will drive service excellence, financial performance and client relationships, while developing high-performing teams.

The role requires strategic leadership and a passion for delivering exceptional customer experiences, with strong governance and compliance. You will oversee multiple sites, implement continuous improvement, and collaborate with senior stakeholders to achieve

Qualifications

• Proven leadership experience in catering, hospitality, or contract catering.
• Strong financial acumen with budget management and P&L responsibility.
• Excellent stakeholder management and customer satisfaction focus.
• Thorough knowledge of food safety, HACCP, and health & safety requirements.

Responsibilities

• Lead and manage catering operations across all locations, ensuring exceptional food quality and service.
• Drive financial performance through budget management and revenue/profit targets.
• Build and maintain strong client and customer relationships to ensure satisfaction.
• Provide leadership, coaching and support to management and operational teams.
• Develop, engage and retain talent through performance management and career development initiatives.
• Ensure compliance with company policies and food safety standards.
• Identify and implement opportunities for business growth and increased participation.
• Monitor and improve operational and financial performance through data-driven decisions.

Skills

Leadership

Budgeting

P&L accountability

Stakeholder management

Food safety HACCP

Team development

Job description

Aramark UK is seeking an experienced General Manager to lead our catering operations at Withington Girls' School. You will drive service excellence, financial performance and client relationships, while developing high-performing teams.

The role requires strategic leadership and a passion for delivering exceptional customer experiences, with strong governance and compliance. You will oversee multiple sites, implement continuous improvement, and collaborate with senior stakeholders to achieve