General Manager

James Webber Recruitment; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A prestigious luxury hotel in central London seeks a General Manager to lead its operations. The role demands exceptional service standards, strategic leadership, and strong commercial acumen. This is a unique opportunity to shape the future of a flagship property while ensuring a seamless guest experience.

Benefits

Performance-related bonus

Excellent salary package

Supportive ownership

Qualifications

• Proven experience as a General Manager in a luxury hotel environment.
• Passion for excellence in guest service.

Responsibilities

• Full operational and strategic responsibility for all hotel departments.
• Driving financial performance and maximizing profit.
• Leading and motivating a high-performing team.

Skills

Leadership

Communication

Commercial Acumen

Attention to Detail

Job description

Job Title: General Manager - Luxury Hotel, London
Location: Central London
Salary: £Excellent + Bonus + Benefits
Job Type: Full-Time, Permanent

Job Description:

We are recruiting an experienced General Manager for a prestigious luxury hotel in central London. This is a unique opportunity to lead an iconic property with a strong reputation for delivering exceptional service, style, and hospitality.

As General Manager, you will be responsible for the overall leadership, strategy, and commercial performance of the hotel, ensuring a seamless guest experience and consistently high standards throughout the operation.

Key Responsibilities:

• Full operational and strategic responsibility for all hotel departments

• Leading and motivating a high-performing team to deliver world-class service

• Driving financial performance - increasing revenue, controlling costs, and maximising profit

• Maintaining brand standards, guest satisfaction, and service excellence

• Building strong relationships with guests, team members, and stakeholders

• Identifying opportunities for continuous improvement and innovation

Candidate Requirements:

• Proven experience as a General Manager or senior leadership role in a luxury hotel environment

• Passion for excellence in guest service with outstanding attention to detail

• Strong commercial acumen with a track record of driving revenue and profitability

• Excellent leadership, communication, and people management skills

• Ability to lead by example and create a positive, collaborative team culture

• A hands-on approach with the confidence to represent the hotel at the highest level

What's On Offer:

• A high-profile role within one of London's top luxury hotels

• Excellent salary package and performance-related bonus

• Supportive ownership and an ambitious, forward-thinking vision

• Real opportunity to shape the future of a flagship property

If you are a passionate, driven hotelier with the ability to combine service excellence with commercial success, we want to hear from you.

Apply today with your CV to [Your Email] or contact [Your Name] on [Your Phone Number] for a confidential discussion.