General Manager

Urban Pubs and Bars; London; On-site; GBP 60,000 - 70,000; Full time

Job summary

An award-winning modern British pub in Highgate seeks an experienced General Manager to lead its team and operations. The role involves managing the venue, ensuring high standards, and fostering a vibrant atmosphere. Competitive salary, bonuses, and opportunities for growth are offered.

Benefits

Salary up to £60,000 plus bonuses

On-site 2-bedroom apartment

Training and development opportunities

Employee discounts across all venues

28 days holiday

Free meals during shifts

Enhanced maternity, paternity, and adoption pay

Qualifications

• Minimum 2 years’ experience as a general manager.
• Strong knowledge of premium gastropub food and drink operations.

Responsibilities

• Take full ownership of all aspects of running the venue.
• Train, nurture, and develop your team to maintain high standards.

Skills

Communication

Team Building

Customer Service

Commercial Acumen

Education

Personal License

Job description

General Manager - up to £60k + Bonus - Award Winning Modern British Pub - Quality - Highgate, North London

We’re looking for an experienced and passionate General Manager to lead our iconic gastropub in the heart of Highgate.

The Gatehouse is an independent pub, restaurant, and beer garden located in Highgate Village, serving quality seasonal British food with a Spanish influence. We offer a range of local and continental craft beers, cask ales, an extensive global wine list, and classic cocktails. Every Sunday, we serve the best roasts in Highgate.

The Role

• Take full ownership of all aspects of running the venue, with autonomy to manage it as if it were your own business.
• Demonstrate strong commercial acumen and business savvy.
• Train, nurture, and develop your team to maintain high standards and customer satisfaction.
• Create a vibrant, warm, and fun atmosphere for guests and staff.
• Opportunities for personal training, development, and career progression as the company grows.

What we are looking for

• Ownership mentality: take responsibility and run the business as if it were your own.
• Stay calm under pressure and manage stress effectively.
• Be humble, approachable, and a team player.
• Minimum 2 years’ experience as a general manager.
• Strong knowledge of premium gastropub food and drink operations.
• Excellent communication and organizational skills.
• Exceptional customer service skills.
• Solid understanding of business operations, including financials and customer satisfaction.
• An entrepreneurial mindset.
• Passionate about people development, team building, and having fun.
• Personal License holder is beneficial.

What’s in it for you

• Salary up to £60,000 plus bonuses.
• Bonus and super bonus schemes.
• On-site 2-bedroom apartment.
• Training and development opportunities.
• Career progression with new openings and promotions.
• Employee discounts across all venues.
• Opportunity to make strategic decisions and take ownership.
• Annual team trips, incentives, and social events.
• 28 days holiday.
• Free meals during shifts.
• Employee Assistance Programme (EAP).
• Referral scheme earning up to £1000 per successful hire.
• Access to wages anytime via Wagestream.
• Birthday off.
• Cycle to work scheme.
• Enhanced maternity, paternity, and adoption pay.
• Workplace nursery benefit.
• Length of service awards.
• Located in a prime area with high-profile clientele.

If you're interested in hearing more, get in touch to arrange a visit and see the venue.