General Manager

Linwood Collection; Hook; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals when on shift

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Hotel Discounts

Enrichment Days & Team Events

Long Service Rewards

Event Space Savings

Job summary

The Wellington Arms in Hook is seeking a passionate General Manager to lead a vibrant countryside pub‑restaurant‑hotel, delivering standout dining and premium events. You’ll drive service excellence, nurture a high‑performing team and oversee daily operations.

If you’re a proven leader with P&L experience, strong commercial sense and a hands‑on approach, we’d love to welcome you to our warm, people‑first venue that celebrates seasonal menus and guest satisfaction.

Qualifications

• Proven success as a General Manager in a fast-paced hospitality venue.
• Commercial acumen with P&L, budgets and labour control.
• A talent for recruiting, developing and retaining teams.
• A sharp eye for detail across service, food and guest experience.
• Calm, hands-on leader with a can-do attitude.

Responsibilities

• Lead the front-of-house and kitchen teams to deliver outstanding guest experiences.
• Drive sales, costs and profitability to hit targets.
• Maintain high standards of hygiene, safety and quality.
• Develop local relationships and opportunities to grow covers.
• Inspire and coach staff to be their best.

Skills

General management

P&L management

Budgeting

People leadership

Service standards

Calm under pressure

Job description

GENERAL MANAGER – The Wellington Arms

Are you ready to lead a vibrant, people-first venue where great food, warm service and a real sense of place come together? At The Wellington Arms in Hook, we're looking for an inspiring General Manager to take the reins and deliver standout experiences for guests and team alike. Leading a flagship countryside pub‑restaurant‑hotel renowned for seasonal food, boutique bedrooms and premium events.

Why You’ll Love Working With Us

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Enrichment Days & Team Events – Because fun matters too.
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Event Space Savings – 50% off private hire bookings.

What You'll need to Bring

• Experience: Proven success as a General Manager in a fast-paced, quality-driven hospitality venue.
• Commercial acumen: Confident with P&L, budgets, labour control and driving revenue.
• People leadership: A talent for recruiting, developing and retaining brilliant teams.
• Standards-driven: A sharp eye for detail across service, food, drink and the guest experience.
• Composure: Calm and focused under pressure, with a hands‑on, can‑do attitude.

What You’ll Do

• Lead the team: Inspire, coach and motivate your front‑of‑house and kitchen teams to be their best.
• Drive performance: Take ownership of sales, costs and profitability to hit and exceed targets.
• Delight guests: Champion exceptional service and create memorable experiences that keep people coming back.
• Maintain excellence: Uphold the highest standards of hygiene, safety, compliance and food quality.
• Build the business: Grow covers, develop local relationships and bring fresh ideas to life.

Ready to Join a Beautiful Hampshire Coaching Inn?

If you want to be part of a warm, professional team in a venue full of charm, countryside character, and award‑winning hospitality, we’d love to welcome you to The Wellington Arms in Stratfield Turgis.

We are proud to be an equal‑opportunities employer — everyone is welcome here.