General Manager

Vardo Chelsea; Greater London; Vor Ort; GBP 52.000 - 64.000; Vollzeit

Benefits dieser Stelle

Meals + drinks on shift

Dining discount for family and friends

Leadership training programme

Career progression

Zusammenfassung

Caravan in London is seeking a General Manager to lead our hospitality team. You’ll drive service standards, manage multi-shift operations, and ensure every guest feels welcome with our All Welcome ethos.

You’ll recruit and develop teams, set training and performance reviews, and balance operations with people development while driving sales and controlling costs. Join us to uphold Caravan’s values and champion exceptional guest experiences.

Qualifikationen

• Experienced and ambitious hospitality leader with multi-shift or management experience.
• Confident leading teams, managing standards, and creating great guest experiences.
• Culture ambassador, positive and aligned with Caravan values.
• Organised, commercially aware, balancing operations with people development.

Aufgaben

• Ensure our food, drink, and service standards are consistently delivered.
• Recruit, onboard and develop confident, high-performing teams: ensuring new hires have clear training, reviews and development plans.
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture.
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/Food Alert.
• Lead management meetings, audits, and action plans.

Kenntnisse

Hospitality leadership

Team development

Operations management

Guest experience

People management

Sales optimization

Budgeting & cost control

Tools

Fourth

Harri

Mapal

Workvivo

Jobbeschreibung

General Manager

Location: London. Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus.

The Role

We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day.

What you'll do

• Ensure our food, drink, and service standards are consistently delivered.
• Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans.
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture.
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/Food Alert.
• Lead management meetings, audits, and action plans.

About You

• An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site.
• Confident leading teams, managing standards, and creating great guest experiences.
• A culture ambassador: positive, approachable, and committed to Caravan's values.
• Organised, commercially aware, and able to balance operations with people development.

What We Offer

• Competitive overall earnings + bonus.
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift.
• 100% dining discount when visiting with family & friends.
• Coffee discounts at Caravan Coffee Roasters.
• Access to financial health, wellbeing, and mentoring support.

About us

At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.

Experience: Required
Employment: Full-time
Salary: up to £58,000 yearly