General Manager

Bridge Global Careers & Events; Greater London; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Salary: £42,300-£44,800

Quarterly bonus up to 60%

Food allowance and unlimited drinks

Staff discount 50%

Birthday day off

Monthly team socials

Healthcare cash plan

Employee assistance programme

Green commute – cycle scheme

Growth opportunities

Job summary

Farmer J London is looking for an experienced General Manager to oversee day-to-day restaurant operations, delivering exceptional customer service and maintaining high food quality. You will recruit, train, and lead a motivated team in a fast-paced environment.

You will drive weekly sales targets, manage health and safety standards, and grow the business through 3rd party delivery partnerships while fostering a culture that values people and food.

Qualifications

• Experience as General Manager in high-volume hospitality or QSR.
• Strong leadership and people management skills.
• Commitment to high food quality and customer service.
• Ability to recruit, train and develop teams.

Responsibilities

• Lead restaurant team to provide excellent customer service and high-quality food.
• Recruit, train, coach and develop team members.
• Achieve weekly sales and KPI targets.
• Ensure Health & Safety and Food Safety standards.
• Grow the business through delivery partnerships.

Job description

Farmer J London – General Manager

Do you “give a fork” about what you do? Do you love great food? Then this is for you!

We are looking for an experienced, ambitious and enthusiastic General Manager, with high standards and a true passion for great food and people, to join our young and expanding farm-ily!

The General Manager will be responsible for the day-to-day running of the restaurant operations, delivering excellent customer service and maintaining a consistent high food quality. You’ll recruit, train, coach and lead a high-performing team in a fast-paced environment. You’ll love food as much as our customers do. You’ll be a nature leader and able to motivate a diverse team.

What's in it for our General Manager?

• Salary between £42,300 - £44,800 (based on experience and shop type).
• 25% quarterly bonus up to 60%, based on performance and KPIs.
• Daily food allowance during shifts with unlimited hot drinks.
• 50% discount across all our restaurants when off duty.
• You will never work on your birthday, and you will be paid for it!
• Monthly team socials and annual parties.
• Medicash – subsidised healthcare cash plan
• Employee Assistance Programme by Hospitality Action
• Green commute – cycle scheme.
• A great opportunity to grow as we continue to grow!

What you’ll be doing as our General Manager:

• Managing, leading and inspiring the Restaurant team to provide an excellent, high-quality, delicious food and a superb customer service, consistently.
• Recruiting, training, coaching, and developing new and current team members.
• Achieving weekly sales and KPIs targets.
• Ensuring the correct Health & Safety and Food Safety standards are always followed.
• Grow your business through effective 3rd party delivery operations.

What makes a great General Manager at Farmer J:

• Experience working as a General Manager in a high-volume, fast-paced, quality-driven hospitality or QSR environment
• Naturally excellent customer service.
• Colourful personality and individuality, being Bold but Humble.
• Passion for great food and people.
• Caring for your team, driving their progression.

About Farmer J

We make good food that’s good for you and is never boring. Whatever we do, we do it boldly - working to achieve greatness but always maintaining humility. We’re a growing brand with big ambitions.

At Farmer J, everyone is welcome. We believe the best teams are built from people with different backgrounds, experiences and perspectives, and we're committed to creating an environment where everyone can thrive.