General Manager

Zachary Daniels; Greater London; Vor Ort; GBP 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Basic salary up to £70,000

Commission

Performance-related bonus

Leadership of flagship Central London

Career progression

Staff benefits & employee discounts

Zusammenfassung

Zachary Daniels is seeking an ambitious General Manager to lead a flagship fashion retail destination in Central London. You will be responsible for day-to-day leadership, driving sales, profitability and a high standard of brand presentation.

You will shape the store's performance, build a strong team, and ensure an exceptional customer and employee experience, with a commission and bonus structure rewarding results.

Qualifikationen

• Experience as General Manager in a high-volume fashion environment.
• Strong leadership and people development capabilities.
• Proven ability to translate commercial insights into results.

Aufgaben

• Lead store operations and set clear expectations for high performance.
• Drive sales, profitability and key business metrics.
• Identify opportunities to improve conversion and stock productivity.
• Understand local market and customer profile to inform decisions.
• Attract and develop talent and ensure strong onboarding and progression.
• Create an engaging work environment and empower teams to succeed.
• Champion exceptional customer service reflecting the brand values.
• Oversee payroll, stock management, and compliance.
• Maintain outstanding store presentation and standards.

Kenntnisse

General management

Retail leadership

People management

Commercial acumen

Brand presentation

Jobbeschreibung

General Manager | Fashion Retail | Central London

Up to £70,000 + Commission + Bonus

We are seeking an ambitious and commercially driven General Manager to take the lead at a prestigious, high-profile fashion destination in Central London.

This is an exciting opportunity for an established retail leader with the ability to combine strong commercial judgement, exceptional people management and a passion for delivering an outstanding brand experience. You will have the autonomy to shape the store's performance, build a successful team and create an environment where both customers and employees thrive.

The Role

As General Manager, you will take overall responsibility for the day-to-day leadership and commercial success of the store. From driving sales and improving profitability to building a strong team and maintaining exceptional brand presentation, you will play a key role in delivering the wider business strategy.

You'll bring together an understanding of the local customer, market conditions and trading opportunities to ensure the store remains competitive and consistently performs at its best.

Key Responsibilities

• Lead the overall store operation, setting clear expectations and driving a culture of accountability, collaboration and high performance.
• Take ownership of sales, profitability and key business metrics, translating performance insights into effective commercial plans.
• Identify opportunities to improve conversion, maximise stock productivity and strengthen overall trading performance.
• Build a strong understanding of the local market, customer profile and competitor landscape to inform business decisions.
• Attract, recruit and retain talented individuals, ensuring effective onboarding, ongoing development and internal progression.
• Create an inclusive and engaging working environment where individuals are empowered to contribute and succeed.
• Champion exceptional customer service, ensuring every interaction reflects the quality and values of the brand.
• Oversee store operations, including workforce planning, payroll, stock management, compliance and loss prevention.
• Ensure the store consistently delivers outstanding presentation, visual merchandising and operational standards.

About You

• An accomplished General Manager or senior retail leader with experience in a high-volume fashion environment.
• A strong commercial operator with the ability to turn business insights into measurable results.
• Experienced in leading large teams and managing significant store turnover.
• Confident in building talent, developing leadership capability and creating a positive team culture.
• Customer-focused, with a clear understanding of how service, product and presentation influence commercial success.
• Adaptable, decisive and comfortable taking ownership in a fast-paced retail environment.
• Passionate about fashion, brand experience and delivering consistently high standards.

What's In It For You?

• Basic salary up to £70,000
• Generous commission structure
• Performance-related bonus
• Leadership of a flagship Central London location
• Career progression within an ambitious and growing retail business
• Staff benefits and employee discounts

If you're a commercially minded retail leader ready to take ownership of a flagship operation, inspire a high-performing team and make a real impact on business performance, we'd love to hear from you.