Assistant Manager

Elite Associates; Greater London; On-site; GBP 38,000 - 42,000; Full time

Job summary

Elite Associates in Central London is recruiting two Assistant Managers for two luxury fashion boutiques. You will lead on the shop floor, drive sales performance and nurture a motivated, high‑performing team while delivering exceptional customer experiences.

You will develop people, build a strong store culture and ensure premium standards in service, product knowledge and visual presentation. A permanent role with 40 hours per week and a competitive package awaits.

Qualifications

• Experience in luxury or premium fashion retail, ideally at Supervisor, Senior Sales or Assistant Manager level.
• Strong leadership presence, visible and hands-on on the shop floor.
• Proven ability to coach and develop a diverse team.
• Excellent clienteling skills and focus on exceptional customer experience.

Responsibilities

• Lead by example on the shop floor, delivering luxury service while achieving targets.
• Support management and development of the team, fostering a high‑performing environment.
• Coach and develop individuals, promoting accountability and collaboration.
• Drive sales culture, maximise KPIs and build client relationships for loyalty.

Skills

Leadership on floor

People management

Clienteling

Job description

Contract: Permanent, 40 hours per week

Salary: £38,000–£42,000, depending on experience, plus commission and benefits.

We are seeking two commercially driven and inspiring Assistant Managers to join two established luxury contemporary fashion boutiques in prime Central London locations. Offering a carefully curated selection of contemporary designer fashion, both boutiques deliver an engaging and personalised shopping experience, attracting an international clientele alongside discerning customers who appreciate quality, considered styling and exceptional customer service.

These are exciting opportunities for experienced fashion retail professionals who thrive in fast-paced environments, enjoy leading from the shop floor and have the confidence and resilience to motivate a team while driving commercial performance.

As an integral part of the management team, you will play a key role in developing people, building a strong team culture and ensuring the highest standards of customer experience. This is a hands-on leadership position for someone who is passionate about fashion, commercially focused and motivated to make a genuine impact on the success of the boutique.

The Role:

• Lead by example on the shop floor, delivering an exceptional luxury shopping experience while driving sales performance and achieving commercial targets.
• Support the overall management and development of the team, creating a positive, motivated and high-performing working environment.
• Take an active role in team building, coaching and developing individuals, encouraging accountability, collaboration and a strong sense of shared purpose.
• Demonstrate resilience and confidence when managing the demands of a fast-paced, high-profile retail environment, remaining composed and solutions-focused under pressure.
• Drive a strong sales culture, identifying opportunities, maximising individual and team performance and consistently delivering against KPIs.
• Build meaningful relationships with clients, delivering personalised service and developing long-term loyalty through effective clienteling.
• Maintain exceptional standards across visual merchandising, store presentation, product knowledge and overall boutique operations.
• Work closely with the Store Manager and wider management team to implement business objectives, motivate the team and support the continued growth of the business.
• Take ownership, demonstrate initiative and bring energy, enthusiasm and fresh ideas to the day-to-day running of the boutique.

About You:

• Previous experience within luxury or premium fashion retail, ideally at Supervisor, Senior Sales or Assistant Manager level.
• A confident and natural leader who enjoys being visible and hands-on on the shop floor.
• Strong people management skills, with the ability to inspire, motivate and develop a diverse team.
• Resilient, adaptable and comfortable working in a demanding, fast-paced luxury retail environment.
• Commercially minded, with a proven ability to drive sales, understand KPIs and maximise business opportunities.
• A strong team player who understands the importance of communication, collaboration and creating a positive working culture.
• Excellent clienteling skills, with a genuine passion for building relationships and delivering an exceptional customer experience.
• Polished, personable and professional, with a natural appreciation for luxury fashion and elevated service standards.
• Proactive and solutions-focused, with the confidence to take ownership, make decisions and support the wider management team.

If you are an ambitious fashion retail professional who thrives on developing people, driving results and delivering exceptional customer experiences, these are fantastic opportunities to take the next step in your career within two established luxury contemporary fashion boutiques in Central London.