General Manager

Career Choices Dewis Gyrfa Ltd; Gloucester; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Starting salary up to £60,000pa

Uncapped bonuses with >£70,000 OTE

Company vehicle allowance

23 days annual leave + bank holidays

Staff wellness programme

Training incl. IRTEC Accreditation

Career progression opportunities

Job summary

Career Choices Dewis Gyrfa Ltd in Gloucester is seeking a General Manager to lead the site, overseeing service, parts and sales to achieve high customer satisfaction and strong profitability.

The role requires proven leadership, strong operational and financial acumen, and a commitment to health & safety. A competitive salary is supported by uncapped bonuses and a generous benefits package, with a clear path for career progression within the dealer group.

Qualifications

• Proven experience as a Service Manager, Aftersales Manager, or similar leadership role in a dealership.
• Previous general management experience is advantageous.
• Effective leadership and team development skills.
• Strong operational and financial management acumen.
• IT literacy with proficiency in relevant systems.
• Valid UK driving licence with minimal points.
• Reside within a reasonable commuting distance of Gloucester.
• Experience in a commercial vehicle dealership or fleet maintenance is beneficial but not essential.

Responsibilities

• Take overall responsibility for the site, ensuring operational excellence across departments including service, parts, and sales.
• Lead and motivate the team to achieve high levels of customer satisfaction and business targets.
• Monitor compliance with statutory regulations, manufacturer standards, and health & safety policies.
• Control departmental and site costs to optimise profitability.
• Oversee workshop scheduling, resource management, and workflow to meet customer needs.
• Collaborate with marketing, IT, and other internal departments to uphold company values and policies.
• Drive the achievement of KPIs through strong leadership and hands-on management.
• Develop and support apprentices and staff, conducting regular performance reviews and personal development planning.
• Build and maintain strong customer relationships and undertake performance analysis for continuous improvement.
• Promote health & safety initiatives, including risk assessments and training activities.
• Foster a positive team environment, encouraging professional growth and high standards of service.

Skills

Leadership

Team development

Operational excellence

Financial management

IT literacy

UK driving licence

Tools

IT systems

Job description

Overview

We are recruiting on behalf of our client, a reputable multi‑franchise approved commercial vehicle dealership in Gloucester, for the position of General Manager.

This role offers an exceptional opportunity for an experienced leader to oversee the operations of a thriving site within a distinguished dealer group with over 50 years of industry presence.

Benefits

• Starting salary up to £60,000 per annum, depending on experience
• Uncapped performance‑related bonuses, with on‑target earnings exceeding £70,000 annually
• Company vehicle allowance, 23 days annual leave plus bank holidays
• Access to hundreds of practical, recreational, and salary‑sacrifice discounts
• Staff wellness programme
• Regular recognition rewards
• Full training, including IRTEC Inspection Accreditation and manufacturer‑specific technical development
• Excellent career progression within a multi‑award‑winning dealer group operating for over five decades

Responsibilities

• Take overall responsibility for the site, ensuring operational excellence across departments including service, parts, and sales
• Lead and motivate the team to achieve high levels of customer satisfaction and business targets
• Monitor compliance with statutory regulations, manufacturer standards, and health & safety policies
• Control departmental and site costs to optimise profitability
• Oversee workshop scheduling, resource management, and workflow to meet customer needs
• Collaborate with marketing, IT, and other internal departments to uphold company values and policies
• Drive the achievement of KPIs through strong leadership and hands‑on management
• Develop and support apprentices and staff, conducting regular performance reviews and personal development planning
• Build and maintain strong customer relationships and undertake performance analysis for continuous improvement
• Promote health & safety initiatives, including risk assessments and training activities
• Foster a positive team environment, encouraging professional growth and high standards of service

Qualifications

• Proven experience as a Service Manager, Aftersales Manager, or in a similar leadership role within a medium to large franchise‑approved automotive dealership
• Previous management experience at a general management level is advantageous
• Effective leadership and team development skills
• Strong operational and financial management acumen
• IT literacy with proficiency in relevant systems
• Valid UK driving licence with minimal points
• Reside within a reasonable commuting distance of Gloucester
• Experience working within a commercial vehicle dealership or fleet maintenance environment is beneficial but non‑essential

This is a compelling opportunity for a driven, skilled Commercial Vehicle General Manager seeking to lead a successful operation with excellent rewards.