General Manager

Scotsman; Glasgow; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join Hillhead Bookclub as a General Manager in Glasgow, where you will lead a vibrant team in curating exceptional experiences. This role demands a dynamic leader who thrives in high-energy environments and is passionate about hospitality. Enjoy competitive pay, incentives, and a vibrant working atmosphere that promotes creativity and engagement.

Benefits

100% of tips to your pocket

30% off food and cinema across Scotsman venues

Hotel and apartment discounts

Staff meals on shift

Flexible working arrangements

Career development through Scotsman Steps programme

Quarterly bonus payments

Cycle to Work scheme

Qualifications

• Experience in managing high-volume hospitality venues.
• Strong understanding of P&L, budgets, and revenue management.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Oversee all aspects of venue operations.
• Lead and motivate a high-energy team.
• Develop strategies to boost sales and profitability.

Skills

Leadership

Financial Acumen

Customer Service

Marketing

Creativity

Education

Proven experience as a General Manager in hospitality

Job description

General Manager – Hillhead Bookclub
Location: 17 Vinicombe Street, Glasgow G12 8SJ
Salary: Competitive + Bonus + TRONC + Benefits
Follow us: @hillheadbookclub

About Us

Hillhead Bookclub isn’t your average venue. We’re a glorious collision of comfort food, ping pong, disco balls, and community-led chaos. In the heart of Glasgow’s West End, we’re known for throwing unforgettable events, serving up big plates with big vibes, and always keeping it casual, conscious, and just the right amount of unhinged.

Sure, we’re part of the mighty Scotsman Group, but Bookclub is its own beast. It’s not a venue. It’s a vibe.

The Role: General Manager

We’re on the hunt for a powerhouse General Manager who knows how to lead from the floor, crunch numbers in the back, and still find time to connect with our crowd.

This role isn’t just about running a tight ship. It’s about curating an experience, inspiring a team, and keeping the wild spirit of Bookclub alive and thriving.

Key Responsibilities

• Oversee all aspects of the venue’s operations, ensuring smooth, seamless, and standout service

• Lead, motivate, and develop a high-energy team while building a positive, dynamic culture

• Ensure full compliance with health, safety, and licensing regulations (while keeping things far from boring)

• Monitor and manage financial performance, including budgets, margins, and sales targets

• Develop and deliver smart, creative strategies to boost sales and profitability

• Maintain top-tier customer service so every guest leaves smiling and comes back with pals

• Drive marketing and promotional activity, from themed brunches to bizarre club nights

Who You Are

• You’ve been around the block with proven experience as a GM in hospitality or similar

• You’re a natural leader who is firm but fair, and always leads by example

• You know your numbers including budgets, P&L, stock, rotas, and revenue streams

• You live for high-energy, high-volume environments and thrive under pressure

• You’ve got a passion for hospitality and a knack for creating memorable experiences

• You’re proactive, creative, and results-driven

• You understand health and safety, licensing, and all the behind-the-scenes essentials

What You Get

• 100% of your tips, straight to your pocket

• Wagestream access to your pay as you earn

• 30% off food and cinema across all Scotsman Group venues

• Hotel and apartment discounts

• Access to the Scotsman Perks benefits portal

• Staff meals on shift because good vibes need good fuel

• Flexible working that actually works for you

• Career development through our Scotsman Steps programme

• Quarterly bonus payments

• Refer-a-friend bonuses

• Cycle to Work scheme

Sound Like You?

This isn’t just a job. It’s a chance to lead one of Glasgow’s most iconic venues, shape a team, and build something bold. If you’ve got the experience and the energy, let’s make magic happen.

Apply now. We’re ready when you are.