General Manager

Gap Group Limited; England; On-site; GBP 90,000 - 130,000; Full time

Job summary

Gap Group Limited in the United Kingdom is seeking a General Manager to lead a depot within our Plant & Tool Division. You will own the Profit Centre, shape strategy, and drive service excellence for customers across construction, utilities and infrastructure.

You will build and motivate a high-performing team, manage recruitment and purchasing, identify growth opportunities, and ensure compliance through audits and regular customer visits.

Qualifications

• Proven operational management experience within the hire or construction sector.
• Strong leadership skills with ability to build and motivate a high-performing team.
• Commercial acumen with P&L exposure and growth opportunities.
• Knowledge of Plant & Tool equipment and local customer base is highly beneficial.
• Excellent attention to detail and problem-solving abilities.

Responsibilities

• Lead and develop depot team to drive performance and exceed customer expectations.
• Own the Profit Centre, influence all aspects of depot operations from recruitment to purchasing.
• Identify opportunities to grow revenue with new and existing customers.
• Ensure quality and compliance through audits and regular customer visits.

Skills

Operational management

Leadership

Commercial acumen

Plant & Tool equipment knowledge

Attention to detail

Job description

About the role

The Role

Are you a natural leader with a passion for operational excellence and commercial growth? This is your chance to take the reins of a thriving depot within our nationwide Plant & Tool Division, where your decisions make a real impact every day. As General Manager, you won't just manage - you'll own your Profit Centre, shape strategy, and lead a high-performing team to deliver exceptional service to customers across construction, utilities, and infrastructure. If you're ready to combine leadership with hands‑on business influence in a fast‑paced, growing industry, this is the role for you.

Here’s what success looks like in this role:

• Leading and developing your depot team to drive performance and exceed customer expectations
• Managing your own Profit Centre, influencing all aspects of depot operations; from recruitment and training to purchasing equipment and supplies
• Identifying opportunities to grow revenue with new and existing customers
• Ensuring quality and compliance through audits and regular customer visits

About You

What You’ll Bring

• Proven operational management experience, ideally within the construction or hire industry
• Strong leadership skills with the ability to build and motivate a high-performing team
• Commercial acumen, including experience managing P&L and spotting business development opportunities
• Knowledge of Plant & Tool equipment and the local customer base (highly beneficial)
• Excellent attention to detail and problem-solving skills

About Us

About GAP and What We Offer

You’ll be joining an industry leader that’s growing and genuinely committed to your success. At GAP, we’re proud to be the UK’s leading equipment hire provider – supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services. As a family‑run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long‑term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

If you’re up for the challenge and want to feel valued at work, then we’d love to hear from you!

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.