General Manager

Rosa's Thai; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

As Rosa's Thai continues to expand, we are seeking an experienced Restaurant General Manager to elevate our guest experience and lead our dedicated team. This role involves ensuring the delivery of high-quality dining, team development, and driving our modern Thai brand forward through innovative marketing strategies. The successful candidate will enjoy competitive pay, bonus potential, and a range of employee benefits.

Benefits

Competitive salary plus tronc

30% bonus paid quarterly based on targets

Delicious Thai food on every shift plus bottomless drinks

Access 50% of your wages before payday

Performance-based rewards

50% off at all Rosa’s restaurants

Amazing yearly staff party

Enhanced holiday and pension scheme for length of service

Wage stream discount vouchers

Employee assistance programme

£35 mobile phone allowance every month

Bike to work scheme

Career advancement opportunities

Chance to win a trip to Thailand every year

Qualifications

• Proven experience in a management role in hospitality or restaurant industry.
• Ability to lead and develop a team.
• Strong communication skills with a focus on guest satisfaction.

Responsibilities

• Ensure front-of-house team delivers high standards.
• Work with Head Chef to maintain dish quality.
• Oversee training and mentorship for team growth.
• Manage stock control and H&S compliance.
• Drive sales growth and enhance brand presence.

Skills

Leadership

Guest Focus

Team Management

Marketing Collaboration

Job description

General Manager - Rosa's Thai

We've come a long way since our founders Saiphin and Alex opened their first restaurant, but we till have the same goal; to be the best Thai restaurant group on the face of the earth. They couldn't afford new signing at their new restaurant in 2006 (formerly an East End workers Caffe), so retained the name over the door. "Rosa's Cafe" was re-born.

Fast forward to present day, and there are now over 46 Rosa's Thai Cafe's around the country; same goals, same values, same great tasting authentic Thai food.

Rosa’s Thai is looking for a Restaurant General Manager to be part of our growing family. We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai clichés or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Job Duties:

• Ensuring our front of house team is delivering every step of the guest journey to the highest standard
• Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
• Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
• Accountability for stock control, maintenance and H&S compliance
• You will lead the team by example and set the standards for a respectful working environment
• Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits:

• Competitive salary plus tronc -
• 30% bonus paid quarterly target based
• Delicious Thai food on every shift plus bottomless drinks
• Access 50% of your wages before pay day
• Performance based rewards
• 50% off at all Rosa’s restaurants
• Amazing yearly staff party
• Enhance Holiday and pension Scheme for Length of service
• Wage stream Discount voucher on popular high street brands
• Employee assistance programme
• £35 mobile Phone allowance every month
• Bike to work scheme
• Career advancement opportunities for growth and development
• And a chance to win a trip to Thailand every year !

It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.

If you are ready to be part of the journey, apply now!