General Manager at North Bar Social

North Hospitality Consulting Ltd; Otley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading hospitality company, North Bar Social in Otley, is seeking a dedicated General Manager. This role involves overseeing operations, enhancing guest experiences, and fostering team engagement within a vibrant community hub. Ideal candidates are passionate leaders ready to contribute to a culture of excellence in hospitality.

Benefits

33 days holiday for management

One week of life leave

Two weeks of paid sick leave

Health Cash Plan for medical expenses

Supportive Operations Team

Opportunities for creative growth

Qualifications

• Proven experience in hospitality management.
• Strong leadership skills with a focus on team development.
• Ability to deliver exceptional guest experiences.

Responsibilities

• Oversee all aspects of venue operations with a focus on service quality.
• Recruit, train, and inspire a team to achieve high standards.
• Drive business success through strategic planning and community engagement.

Skills

Leadership

Customer Service

Team Building

Strategic Planning

Community Engagement

Job description

North Hospitality Consulting Ltd Otley, England, United Kingdom

3 weeks ago Be among the first 25 applicants

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Shaping People-First Hospitality | People Operations Manager | Culture, Growth & Wellbeing at North Bar

• North Bar Social, Otley
• 44 hours per week
• £30,950-34,700 depending on experience

Rare Opportunity at North Bar Social, Otley!

After an incredible 5 years, our amazing General Manager is moving on to pastures new, which means we're looking for someone special to take the reins at one of our most beloved venues.

Are you a seasoned leader with a passion for creating unforgettable guest experiences and building brilliant, thriving teams? Do you understand the importance of table service and know how to lead by example, delivering quality and care with every interaction?

North Bar Social isn’t just any bar, it’s a true community hub. The venue boasts a glorious outside area (a suntrap when the sun shines, and a cosy haven in winter!) as well as a bookable upstairs room, perfect for private events, meetups, and more.

We’re looking for someone with real warmth, energy and hospitality in their bones. If you’ve got that spark and want to take the next step in your management career with a company that genuinely cares, we want to hear from you.

As a General Manager, you will:

• Oversee Venue Operations: Take full responsibility for all aspects of the venue’s operations, with a strong focus on delivering exceptional table service.
• Lead and Inspire Your Team: Recruit, train, and motivate staff to deliver top-tier hospitality in an inclusive and welcoming environment.
• Deliver Exceptional Guest Experiences: Ensure the highest standards of customer service, engaging with guests and building strong community connections.
• Drive Business Success: Plan strategically to meet and exceed revenue targets, identify growth opportunities, and lead promotional campaigns for new products, events, and services.
• Maintain Standards: Ensure compliance with health, safety, and licensing requirements while keeping the venue in excellent condition.
• Foster Innovation: Identify and implement ideas to improve and develop services, creating a vibrant and unique guest experience.
• Manage Resources Effectively: Oversee stock management, perform regular stock checks, place orders, and handle deliveries.
• Engage with Technology: Maintain social media streams, respond to customer inquiries in all formats, and manage administrative tasks.

What's in it for you?:

• Great Benefits: Enjoy 33 days of holiday for management, a separate week of life leave, two weeks of paid sick leave, and access to a Health Cash Plan for medical expenses.
• Supportive Environment: Work in a fun and inclusive setting with a supportive Operations Team.
• Opportunities to Grow: Lead with autonomy, bring your creative ideas to life, and build a fulfilling career as you help us grow.
• Be Part of Something Bigger: Drive the success of a venue that values community, quality, and the art of hospitality.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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