General Manager

Prezzo; Ellesmere Port; On-site; GBP 40,000 - 50,000; Full time

Job summary

As a General Manager at Prezzo, you will inspire a dedicated team to deliver exceptional Italian hospitality. With responsibilities in operations, guest relations, and team development, you will thrive in a dynamic environment where everyone can grow. Come join a company that values excellence and offers opportunities for internal career progression and personal growth.

Benefits

Bonus and Commission Schemes

50% off food and drink at Prezzo

Free meals on shift

25% discount for family and friends

Your birthday off

Employee Assistance Programme

Voluntary Bupa dental cover

Career development opportunities

Qualifications

• 3+ years of experience as a General Manager or senior manager in hospitality.
• Proven ability to lead and develop high-performing teams.
• Strong problem-solving abilities and decision-making in fast-paced environments.

Responsibilities

• Lead restaurant operations and enhance guest experiences with exceptional service.
• Develop the team and ensure compliance with health and safety standards.
• Balance customer satisfaction with operational efficiency and profitability.

Skills

Leadership

Communication

Problem-solving

Adaptability

Commercial awareness

Job description

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Up to £40000 - plus strong tronc and bonus structure!

Our Role

As a General Manager at Prezzo, you’ll be at the heart of your restaurant, leading your team to success while delivering exceptional Italian hospitality. We’re looking for someone who can inspire and develop their team, creating a workplace where everyone feels valued and has the opportunity to grow.

You'll be great at building relationships with both guests and team members, showcasing an environment where our values shine. Most importantly, you’ll embrace our belief that nothing is too much trouble when it comes to making our guests happy—because at Prezzo, success isn’tjust about great dining, it’s about creating better careers and better moments for everyone involved.

Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you’resupporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you’ll be making a real impact every day.

We celebrate achievements, confidently, proudly, joyfully- and always together.

Our Person

We’re looking for someone who is:

Passionate about hospitality and committed to delivering outstanding guest experiences.

A strong, people-focused leader who can develop and inspire a high-performing team.

Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.

Adaptable and proactive, making real-time decisions in a fast-paced environment.

Focused on excellence—whether in service, cleanliness, compliance, or team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalised, and exceeds expectations. Collaboration is key—we work closely as a team, across both restaurant and support centre to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do.Working in an exciting, evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.

Experience We Value

3+ years of experience as a General Manager or senior manager in the hospitality industry.

Proven ability to lead, motivate, and develop high-performing teams.

Strong commercial awareness with experience in P&L management, sales growth, and cost

control.

Passion for hospitality with a customer-first mindset.

Excellent communication and interpersonal skills.

Strong problem-solving abilities, able to make effective real-time decisions.

Commitment to upholding health & safety and food safety standards.

Organised, detail-oriented, and able to balance multiple priorities effectively.

Prezzo Perks: What’s in it for you?

Bonus and Commission Schemes – earn more as you drive success!

50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.

Your birthday off!Employee Assistance Programme & GP appointment helpline.

Voluntary Bupa dental cover and health cash plan.

Grow with us- Career development opportunities & internal progression pathways.

Apply Now!

Whether you’re starting or looking to grow your career,apply today and be part of the Prezzo family!