General Manager

JR United Kingdom; Dudley; On-site; GBP 40,000 - 46,000; Full time

Job summary

A leading health and fitness club in Dudley is seeking a General Manager to oversee operations and lead a dedicated team. With a focus on member satisfaction and team development, this role offers a competitive salary and bonuses, along with excellent benefits including holiday and family membership. The club is well-established and undergoing significant investment, making it an exciting opportunity for the right candidate.

Benefits

5 weeks holiday plus bank holidays

Enhanced pension

Deep discount on products and services

Access to a leading benefits platform

Free family membership

Qualifications

• Proven track record as a General Manager in a premium health club or large leisure center.
• Experience in leading sales teams and achieving targets.
• Ability to coach and develop a team.

Responsibilities

• Manage the overall operations of a premium health and fitness club.
• Lead and develop a team of 15 staff members.
• Ensure high levels of member satisfaction and retention.

Skills

Leadership

Sales Management

Team Development

Customer Service

Health and Safety Management

Job description

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General Manager – Premium Fitness 40k basic OTE 46K

Dudley

This is a great opportunity for a general manager to run a premium and well-established health and fitness club in Dudley. The club has 4000 members and is one of the premium leisure clubs in the region. The club offers members an extensive and very well-equipped gym, indoor swimming pool and a comprehensive group exercise timetable with 100+ classes across 2 studios and has a high footfall throughout the day. There is also a significant investment going into the club with plans to extend the fitness, wetside and studio spaces making this a very exciting time to take over the management of the club.

As general manager you will be supported by three heads of departments responsible for sales, fitness, and operations and a full time team of 15 including personal trainers, sales consultants and a large team of front of house and recreation assistants. We are ideally looking for candidates who have a proven track record as a GM from either a premium health club or large leisure centre of potentially an AM at a similar sized club who is looking to step up into their first General Management role. As General Manager you will be front of house and highly visible across the club, coaching and developing your team and ensuring that the members receive great service and interactions on each visit.

• Confident in leading sales team to meet and exceed challenging sales and activity targets.
• Drive and ensure the club delivers the company brand standards and ways of working.
• Delivering outstanding member retention levels and the highest levels of member referrals.
• Experience managing health and safety including across the pool and spa.
• Creating and developing a highly engaged team across the club.
• Working closely with the regional team to achieve all commercial targets.

You will typically not be on the duty management rota so the core hours are likely to be between the hours of 8am and 8pm during the week and one weekend in 2.

In addition to a basic salary of up to 40K ,there is the opportunity to earn £1500 per quarter in bonuses, benefits include 5 weeks holiday plus bank holidays, enhanced pension, deep discount on products and services and access to a leading benefits platform alongside free family membership.

Due to the anticipated high level of interest in this role only candidates meeting the above criteria will be contacted.