Front of House Team Member

The Restaurant Hub - Crayford; Dartford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discounts at BRG brands

Training & development

Supportive team environment

Flexible hours

Job summary

The Restaurant Hub - Crayford is seeking a friendly Front of House Team Member to welcome guests, take orders, and deliver a memorable dining experience across brands within our BRG hub.

You will be part of a fast-paced, guest-focused team with flexible hours; enjoy 50% discounts across BRG brands and opportunities for training and development in a supportive environment. Located upstairs in Sainsbury's Crayford hub, near Crayford Station.

Qualifications

• Experience in front-of-house roles is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and seat guests with a warm welcome.
• Take orders and answer questions with a positive attitude.
• Serve food and drinks promptly and accurately.
• Provide attentive customer care and handle special requests.
• Keep front-of-house areas clean and well organised.
• Collaborate with the team to ensure smooth service.

Skills

Customer Service

Communication

Teamwork

Face-to-Face

Job description

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special:

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities:

• Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
• Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
• Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
• Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
• Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
• Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer:

• Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
  
• Training and Development: Opportunities to grow your skills and advance in your career.
• Supportive Environment: Join a team that values collaboration and mutual support.
• Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We’re Looking For?

If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:
Honest– Acting with integrity in everything we do.
Hardworking– Giving our best, every day.
Hungry– Always striving for growth and excellence.
Heart– Caring deeply about our people, our guests, and our communities.

One of our largest Restaurant Hubs offering a range of meals from Ed’s Diner, Slim Chickens, Gourmet Burger Kitchen, Harry Ramsdens and Caffe Carluccios. Located upstairs in the Sainsburys Supermarket just opposite Crayford Greyhound Track and with close links to Crayford Train Station and just off the A2.