General Manager

Marriott Cardiff; Cardiff; On-site; GBP 95,000 - 120,000; Full time

Benefits offered by this job

Travel discounts

Hotel discounts worldwide

World-class brand

Job summary

Marriott Cardiff is seeking an inspirational General Manager to lead Cardiff Marriott Hotel into its next chapter of success. You will inspire teams, drive performance, and ensure the Marriott experience remains seamless and memorable for guests.

You will own financial performance, budgets and forecasting, recruit and develop talent, and push forward sales and marketing to stay ahead of the competition, all while leading with energy and a guest-centric mindset.

Qualifications

• Proven leadership in a branded hotel environment.
• Results-driven with strong commercial instincts.
• Natural ability to inspire, influence and unite teams.

Responsibilities

• Lead, motivate and energise a passionate team to deliver standout service.
• Drive revenue, boost profitability and maximise commercial opportunities.
• Champion the Marriott brand with confidence and flair.
• Maintain high guest satisfaction through proactive leadership.
• Own financial performance, budgets and forecasting.
• Recruit, coach and develop top talent.
• Push forward sales and marketing to stay ahead of competition.
• Ensure all hotel areas are safe, compliant and guest-ready.

Skills

Leadership

Commercial instincts

People skills

Guest experience

Brand experience

Job description

We are seeking an inspirationalGeneral Managerto lead our hotel into its next chapter of success.If you’re a dynamic hotel leader who thrives on action, performance, and people, this is your stage.

About Us

Cardiff Marriott Hotel offers a modern, elevated hotel experience designed for the ambitious, efficient traveller. With spacious, recently refurbished guest rooms and suites, six versatile refurbished event spaces and a focus on streamlined service, we deliver the perfect balance between comfort and productivity.

The Role

As our General Manager, you’re the heartbeat of the hotel. You’ll inspire teams, drive performance, and keep every part of the operation running like clockwork — all while delivering the sharp, seamless Marriott experience our guests love.

Key Responsibilities

• Lead, motivate, and energise a passionate team to deliver standout service
• Drive revenue, boost profitability, and maximise commercial opportunities
• Champion the signature Marriott brand with confidence and flair
• Keep guest satisfaction sky-high through proactive leadership
• Own the hotel’s financial performance, budgets, and forecasting
• Recruit, coach, and develop top talent
• Push forward sales and marketing activity to keep us ahead of the competition
• Ensure every area of the hotel is safe, compliant, and guest-ready

About You

• Proven leadership in a full-service, branded hotel environment
• A results-driven mindset with strong commercial instincts
• A natural ability to inspire, influence, and bring people together
• Hands-on energy with a passion for delivering exceptional guest experiences
• Marriott brand experience is a powerful advantage

What We Offer

• Competitive salary + performance bonus
• Marriott travel & hotel discounts worldwide
• The chance to lead a thriving hotel within a world-class global brand

Compensation: To be discussed