General Manager

Cardiff Marriott Hotel; Cardiff; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Travel discounts

Global Marriott brand benefits

Job summary

Cardiff Marriott Hotel is seeking an inspirational General Manager to lead the property into its next chapter of success. You will drive performance, energise teams, and uphold the signature Marriott guest experience across all service touchpoints.

As a dynamic hospitalit y leader, you will own financial performance, develop talent, and push sales and marketing initiatives to stay ahead of the competition, while ensuring safety and compliance across the hotel.

Qualifications

• Proven leadership in a full-service, branded hotel environment.
• Strong track record of driving revenue and profitability.
• Experience with budgets, forecasting, and financial performance.

Responsibilities

• Lead, motivate, and energise a passionate team to deliver standout service
• Drive revenue, boost profitability, and maximise commercial opportunities
• Champion the Marriott brand with confidence and flair
• Keep guest satisfaction high through proactive leadership
• Own the hotel’s financial performance, budgets, and forecasting
• Recruit, coach, and develop top talent
• Push forward sales and marketing activity to stay ahead of competition
• Ensure every area of the hotel is safe, compliant, and guest-ready

Skills

Leadership

Commercial acumen

People development

Guest experience

Brand experience

Job description

We are seeking an inspirational General Manager to lead our hotel into its next chapter of success.

If you’re a dynamic hotel leader who thrives on action, performance, and people, this is your stage.

About Us

Cardiff Marriott Hotel offers a modern, elevated hotel experience designed for the ambitious, efficient traveller. With spacious, recently refurbished guest rooms and suites, six versatile refurbished event spaces and a focus on streamlined service, we deliver the perfect balance between comfort and productivity.

The Role

As our General Manager, you’re the heartbeat of the hotel. You’ll inspire teams, drive performance, and keep every part of the operation running like clockwork — all while delivering the sharp, seamless Marriott experience our guests love.

Key Responsibilities

• Lead, motivate, and energise a passionate team to deliver standout service
• Drive revenue, boost profitability, and maximise commercial opportunities
• Champion the signature Marriott brand with confidence and flair
• Keep guest satisfaction sky-high through proactive leadership
• Own the hotel’s financial performance, budgets, and forecasting
• Recruit, coach, and develop top talent
• Push forward sales and marketing activity to keep us ahead of the competition
• Ensure every area of the hotel is safe, compliant, and guest-ready

About You

• Proven leadership in a full-service, branded hotel environment
• A results-driven mindset with strong commercial instincts
• A natural ability to inspire, influence, and bring people together
• Hands-on energy with a passion for delivering exceptional guest experiences
• Marriott brand experience is a powerful advantage

What We Offer

• Competitive salary + performance bonus
• Marriott travel & hotel discounts worldwide
• The chance to lead a thriving hotel within a world-class global brand