Hotel General Manager: Lead Growth & Guest Experience

Cardiff Marriott Hotel; Cardiff; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Travel discounts

Global Marriott brand benefits

Job summary

Cardiff Marriott Hotel is seeking an inspirational General Manager to lead the property into its next chapter of success. You will drive performance, energise teams, and uphold the signature Marriott guest experience across all service touchpoints.

As a dynamic hospitalit y leader, you will own financial performance, develop talent, and push sales and marketing initiatives to stay ahead of the competition, while ensuring safety and compliance across the hotel.

Qualifications

• Proven leadership in a full-service, branded hotel environment.
• Strong track record of driving revenue and profitability.
• Experience with budgets, forecasting, and financial performance.

Responsibilities

• Lead, motivate, and energise a passionate team to deliver standout service
• Drive revenue, boost profitability, and maximise commercial opportunities
• Champion the Marriott brand with confidence and flair
• Keep guest satisfaction high through proactive leadership
• Own the hotel’s financial performance, budgets, and forecasting
• Recruit, coach, and develop top talent
• Push forward sales and marketing activity to stay ahead of competition
• Ensure every area of the hotel is safe, compliant, and guest-ready

Skills

Leadership

Commercial acumen

People development

Guest experience

Brand experience

Job description

Cardiff Marriott Hotel is seeking an inspirational General Manager to lead the property into its next chapter of success. You will drive performance, energise teams, and uphold the signature Marriott guest experience across all service touchpoints.

As a dynamic hospitalit y leader, you will own financial performance, develop talent, and push sales and marketing initiatives to stay ahead of the competition, while ensuring safety and compliance across the hotel.