General Manager

TTW Recruitment; Bristol; On-site; GBP 42,000 - 45,000; Full time

Job summary

A leading retail catering business is seeking an Operations Manager for a successful visitor attraction in Bristol. The role involves leading a team, ensuring quality service, and managing operations to maximize revenue. Ideal candidates will have experience in high-volume food operations and strong leadership skills.

Benefits

Competitive salary

Performance related bonus

Daytime hours

Qualifications

• Experience managing multi-retail outlets within a high-volume business.
• Proven experience in a high-volume food operation.

Responsibilities

• Lead, coach, and develop a team of managers and supervisors.
• Ensure food quality and service standards.
• Manage margins, costs, and stock control.

Skills

Leadership

Organisational Skills

Problem Solving

Job description

General Manager – Retail Catering - Visitor Attraction

This is a great opportunity to join a leading retail catering business as Operations Manager for this hugely successful visitor attraction in the Bristol area.

Rewards & Benefits

- Competitive salary in the region of £42,000 - £45,000

- Performance related bonus

- Daytime hours

The Role

We are seeking a dynamic Operations Manager to lead our team of managers and supervisors at a busy, family-focused attraction on the outskirts of Bristol. This is a high-volume, multi-outlet food operation, requiring a strategic and hands-on leader to drive performance, maintain quality, and maximise revenue during peak times.

- Lead, coach, and develop a team of managers and supervisors to deliver outstanding food service across multiple outlets.

- Ensure food quality and service standards, creating a fantastic experience for visitors.

- Manage margins, costs, and stock control to drive profitability.

- Implement and maintain robust processes to ensure smooth operations, especially during peak periods, enabling the team to scale up with demand.

- Ensure full compliance with food safety, health & safety, and company policies.

- Work closely with senior management to drive innovation and continuous improvement.

The Candidate

To be considered for this role, candidates should have experience managing multi-retail outlets within a high-volume business.

- Proven experience in a high-volume food operation, ideally within visitor attractions, retail catering, or leisure.

- Strong leadership and team management skills—able to inspire and develop a high-performing team.

- A commercial mindset, with experience in maximising revenue and controlling costs.

- Excellent organisational and problem-solving skills, with the ability to thrive under pressure.

TTW Recruitment is acting as an employment agency in relation to this vacancy.

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