General Manager

The Mayan; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Performance-based bonus structure

Opportunity to lead a well-established restaurant

Chance to shape team culture

Job summary

A fine dining restaurant in Birmingham is seeking an experienced General Manager to oversee daily operations, maintain exceptional service standards, and lead a talented team. Ideal candidates will have a minimum of 3 years’ experience in similar establishments and proven ability to drive performance and guest satisfaction. This position offers a performance-based bonus structure and the opportunity to shape a respected hospitality venue's operational success.

Qualifications

• Minimum 3 years’ experience as a General Manager in a premium or fine dining restaurant.
• Strong leadership and people management skills.
• Excellent understanding of restaurant operations and service standards.
• Good financial awareness including labour cost control and sales performance.
• Strong organisational skills with the ability to manage a busy restaurant environment.

Responsibilities

• Lead day-to-day restaurant operations ensuring exceptional service.
• Maintain high standards across food quality and service delivery.
• Oversee stock control and supplier relationships.
• Ensure compliance with food safety and health regulations.
• Manage and develop the full restaurant team.
• Recruit, train, and mentor staff.
• Lead by example maintaining high service standards.
• Monitor restaurant performance including sales, labour costs, and operational efficiency.
• Work closely with ownership to improve revenue, profitability, and overall business performance.
• Handle guest feedback professionally and resolve issues quickly to maintain the restaurant’s reputation.

Skills

Leadership

People management

Communication skills

Financial awareness

Organisational skills

Job description

About the Role:

We are recruiting a General Manager on behalf of Mayan Restaurant, a modern fine dining destination located in the heart of The Mailbox, Birmingham.

This is an excellent opportunity for an experienced hospitality leader to take full ownership of the restaurant’s daily operations, team performance, and guest experience.

The successful candidate will lead from the front, maintaining exceptional standards across service and operations while driving the overall performance and reputation of the business.

This role is ideal for someone with proven leadership experience within premium or fine dining environments who is passionate about delivering outstanding hospitality and building high-performing teams.

Key Responsibilities:

• Lead the day-to-day operations of the restaurant, ensuring exceptional service and guest experience.
• Maintain the highest standards across food quality, service delivery, cleanliness, and hospitality.
• Oversee stock control, supplier relationships, and ordering processes.
• Ensure full compliance with UK food safety, hygiene, and health regulations.
• Manage and develop the full restaurant team including supervisors, servers, bartenders, and chefs.
• Recruit, train, and mentor staff while building a positive and professional team culture.
• Lead by example on the restaurant floor, maintaining high service standards at all times.

Performance & Commercial Management

• Monitor restaurant performance including sales, labour costs, and operational efficiency.
• Work closely with ownership to improve revenue, profitability, and overall business performance.
• Handle guest feedback professionally and resolve issues quickly to maintain the restaurant’s reputation.

Candidate Profile:

We are looking for a confident and experienced hospitality professional who can lead a team, maintain exceptional service standards, and drive the success of a busy fine dining restaurant.

Key Requirements:

• Minimum 3 years’ experience as a General Manager in a premium or fine dining restaurant.
• Strong leadership and people management skills.
• Excellent understanding of restaurant operations and service standards.
• Good financial awareness including labour cost control and sales performance.
• Strong organisational skills with the ability to manage a busy restaurant environment.
• Excellent communication skills and a genuine passion for hospitality.

What Our Client Offers:

• Performance-based bonus structure
• Opportunity to lead a well-established restaurant in one of Birmingham’s prime dining destinations
• A chance to shape the team culture and operational success of a respected hospitality venue

How to Apply:

If you’re an experienced hospitality leader looking for your next challenge, we’d love to hear from you.

Apply directly or contact PYVITAL for more information.

About Us:

PYVITAL is a specialist recruitment partner connecting talented professionals with high-growth businesses across the UK.

We focus on building long-term relationships with both clients and candidates, ensuring the right people find the right opportunities.