General Manager

JD GROUP; Ballymena; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an inspirational leader to manage and develop their gym. This role involves ensuring high standards of safety, cleanliness, and service while driving sales and nurturing a growing membership base. The ideal candidate will have proven management experience in the leisure sector, a passion for customer service, and the ability to inspire teams. If you're ready to create a positive work environment and lead by example, this opportunity is perfect for you.

Qualifications

• Proven management experience in the leisure industry.
• Qualified at least to Level 2 Gym Instructor.

Responsibilities

• Ensure adherence to health and safety policies.
• Recruit and develop a team of Fitness Coaches.
• Drive sales and membership targets.

Skills

Management experience in leisure industry

Customer service

Sales and marketing

Team management

Level 2 Gym Instructor qualification

Job description

Role overview:

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy, and determination to drive and develop the business. We're looking for a manager with experience in developing the standards and reputation of a gym, while nurturing a growing membership base and team.

Responsibilities:

• Ensure adherence to all policies and procedures in the Health and Safety Employee Policy and Company Procedures Handbook.

• Maintain and uphold the JD Gyms Brand Standard.

• Conduct regular safety checks (daily, weekly, monthly). Report and follow up on any defects to ensure the safety of the building and equipment.

• Recruit, manage, and develop a team of Fitness Coaches and General Assistants to ensure operational coverage and delivery of daily expectations.

• Hold regular team meetings to promote team development and keep staff updated.

• Work towards and aim to achieve all set sales and membership targets.

• Drive and maximize secondary spending revenue.

• Ensure the gym facility is maintained to the highest standards of cleanliness.

• Oversee the cleaning standards of in-house cleaners (General Assistants) and manage weekly banking to minimize wastage and variances, maximizing profit.

• Ensure all team members adhere to uniform standards.

• Deliver outstanding member service at all times.

• Create an enjoyable and positive work environment for the team.

• Represent JD Gyms as an ambassador at all times.

Skills and Experience:

• Proven management experience within the leisure industry.

• Passionate about customer service and capable of inspiring teams through effective management.

• Qualified at least to Level 2 Gym Instructor.

• Successful track record in driving sales, local marketing, and team management.

• Experience as a General Manager or similar operational role within a leisure facility is preferred.