Slim Chickens - General Manager

KK Restaurants SW Ltd; Lisburn; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their vibrant restaurant. This role is pivotal in creating an outstanding guest experience while driving commercial performance and operational excellence. You will inspire and develop your team, ensuring high standards of service and compliance. With a focus on community engagement and profitability, you will take ownership of your restaurant's success. If you're a people-first leader ready to make a meaningful impact in a fast-paced environment, this opportunity is for you!

Qualifications

• Proven experience as a General Manager in hospitality or retail.
• Strong commercial awareness with experience managing budgets.

Responsibilities

• Lead and motivate a high-performing team focused on development.
• Ensure operational excellence and compliance with health & safety.

Skills

Team Leadership

Customer Service

Budget Management

Operational Excellence

Data Analysis

Education

Experience in Hospitality Management

Leadership Training

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from KK Restaurants SW Ltd

Do you live and breathe hospitality? Are you a people-first leader who thrives in a fast-paced environment?

We're seeking an exceptional General Manager to lead one of our busy restaurants to success.

As General Manager, you’ll be the heart of your restaurant. From inspiring your team to delivering outstanding customer experiences, you’ll lead with passion, accountability, and energy.

Lead & Motivate Your Team

• Build and nurture a high-performing team focused on training, development, and progression.
• Set the tone on the floor with hands-on leadership, clear communication, and a fun, focused work culture.
• Manage scheduling, recruitment, and performance to maintain high staff morale and low turnover.

Deliver Operational Excellence

• Ensure smooth running of every shift – from kitchen to front of house – with high standards.
• Own your restaurant’s compliance with health & safety, food hygiene, and company policies.
• Conduct regular audits, address issues promptly, and implement corrective actions.

Drive Commercial Performance

• Take full ownership of your P&L – control costs, manage stock, and meet sales and profit targets.
• Track KPIs and performance metrics, making data-driven decisions to improve efficiency and revenue.
• Implement local marketing initiatives to build community engagement and increase trade.

Create a Brilliant Guest Experience

• Be present on the floor, engaging with guests and leading by example.
• Resolve complaints swiftly and professionally, turning issues into opportunities to impress.
• Make every guest feel valued, welcomed, and eager to return.

About You:

• Proven experience as a General Manager in hospitality, retail, or a similar fast-paced, customer-facing environment.
• A natural leader who inspires confidence, positivity, and accountability.
• Strong commercial awareness with experience managing budgets and driving profitability.
• Obsessed with service quality and passionate about developing people.
• Confident using performance data to identify trends and areas for improvement.
• Flexible, hands-on, and resilient – no task too small, no challenge too big.

Take the next step in your career – and lead with purpose.

Apply now and join a brand where growth, passion, and people come first.