General Maintenance Operative

BGIS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a General Maintenance Operative to support their shift and daywork teams. The role involves managing maintenance tasks, ensuring safety, and delivering excellent customer service. Candidates should have basic education and be adaptable to various responsibilities, including routine maintenance and assisting subcontractors.

Qualifications

• Knowledge of safety in maintenance, experience on client sites.
• Desirable: Mechanical/Electrical skills, Trend BMS knowledge.

Responsibilities

• Carry out routine fabric maintenance to meet expectations and SLAs.
• Complete all reactive tasks logged, ensuring quality and timeliness.
• Assist the engineering team in meeting service levels and customer expectations.

Skills

Communication

IT skills

Team player

Adaptability

Physical fitness

Education

Basic education

Tools

Health & safety knowledge

Mechanical skills

Electrical skills

Trend BMS knowledge

Job description

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Job Description

Job Title: GMO (General Maintenance Operative)

Purpose of Job

This is a NON-TECHNICAL role providing support to the shift team and daywork team. Responsibilities include managing the reactive help desk, monitoring incoming works, escorting sub-contractors, completing minor PPM works, and assisting with daily tasks.

Key Responsibilities

• Carry out routine fabric maintenance to meet and exceed expectations and SLAs.
• Complete all reactive tasks logged, ensuring quality and timeliness.
• Perform moves and changes as required by the client.
• Undertake painting, decorating, and DIY tasks to maintain an attractive environment.
• Manage stock loading/unloading and ensure safe storage of equipment and spares.
• Replace bulbs and tubes, clean lighting diffusers following safety protocols.
• Assist the engineering team in meeting service levels and customer expectations.
• Complete relevant paperwork promptly for PPM, reactive, and breakdown works.
• Support Water Treatment Engineer with water management logbooks.
• Prepare Method Statements and Risk Assessments for tasks, ensuring safety.
• Verify and check RAMS with engineers and supervisors prior to use.
• Maintain comprehensive maintenance records where applicable.
• Undertake lone working when required, following safety training and measures.
• Develop good relationships with subcontractors and client staff.
• Ensure a safe, healthy working environment, wearing PPE and adhering to policies.
• Present a professional image and deliver excellent customer service.
• Maintain fabric and engineering skills through personal development.
• Keep storage areas tidy and safe.
• Assist with routine plant checks and ensure equipment areas are clean.
• Escort visiting subcontractors and review RAMS accordingly.
• Ensure plant rooms are secure and tidy.
• Complete tasks with appropriate H&S awareness and implementation.
• Support the operation of Permit to Work systems as per procedures.
• Perform any other tasks as directed by management.
• Ensure site activities are recorded and non-compliance addressed.

Accountabilities

• Report to Shift Leader/Contract Manager.
• No direct reports or budget responsibility.

Person Specification

Education: Basic education with good English and Math skills.

Training: Fabric maintenance, building maintenance, health & safety.

Experience: Knowledge of safety in maintenance, experience on client sites. Desirable: Mechanical/Electrical skills, Trend BMS knowledge.

Aptitudes: Good communication, IT skills, team player, professional demeanor, physically fit, able to work at heights, adaptable, and flexible.

Additional Information

Must be willing to provide cover at short notice and be flexible with working patterns. Commitment to diversity and inclusion is valued.