General Assistant (Daytime)

JD GROUP; West of England; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Gyms is seeking a dedicated cleaner to uphold high cleanliness standards across our rapidly expanding gym network in the United Kingdom. You will maintain a clean, safe, and welcoming environment for all members and staff, delivering friendly and professional support throughout the club.

The role emphasizes strong attention to detail, excellent customer service, and the ability to work as part of a team while meeting brand expectations.

Qualifications

• Strong interpersonal skills with excellent attention to detail.
• Commitment to delivering member service and high standards.
• Experience in customer-facing, cleaning or leisure environment is advantageous.
• Effective communication and ability to build relationships.

Responsibilities

• Ensure policies and procedures are adhered to.
• Support brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure building and equipment are safe to use.
• Maintain high standards of cleanliness in the gym facility.
• Maintain professional appearance and uniform standards as required.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives to promote consistent standards.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamwork

Job description

Role overview:

JD Gyms is an exciting, award-winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gymsto create top quality, stylish environments for our members.

We're looking for someone who takes pride in maintaining high standards of cleanliness and wants to play an important role in creating a positive environment for members and colleagues. You'll be able to maintain high standards of cleanliness while providing friendly and professional support to members throughout the club.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills and Experience:

• Strong interpersonal skills with excellent attention to detail and a commitment to maintaining high standards.
• Demonstrates a commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication skills with the ability to build positive relationships with members and colleagues.
• Ability to work collaboratively as part of a team while managing responsibilities independently.