GENERAL ADMINISTRATOR AND CUSTOMER CARE COORDINATOR

T H WHITE Group; Stockbridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in Stockbridge is seeking a General Administrator & Customer Care Coordinator. This role involves providing essential administrative support, managing reception duties, processing invoices, and maintaining records. Ideal candidates will possess strong communication and organizational skills, and a commitment to teamwork. The position offers a flexible schedule and a range of employee benefits focused on well-being and professional development.

Benefits

Market surveyed salary – reviewed annually

Employer contributory pension

Share Plan

Division cross-sell incentive scheme

Discounted prices at staff accounts

Extra holiday entitlement after years

Company sick pay after qualifying period

Role-specific company clothing/uniform

Support for health and work-related well-being

Qualifications

• Good communication skills required.
• Organized with attention to detail.

Responsibilities

• General reception duties and customer greeting.
• Process purchase invoices and update payroll.
• Maintain health and safety files.

Skills

Communication

Team Player

Organizational Skills

Attention to Detail

Numeracy

Literacy

IT Skills

Education

GCSE English, Maths Grade C or equivalent

Job description

T H WHITE is recruiting a General Administrator & Customer Care Coordinator to join our team in Stockbridge. Reporting to the Depot Manager, this key role will provide administrative support to the team.

Hours

Monday – Friday, 9am - 3pm with 1/2-hour lunch break. (We are open to flexibility around these hours)

Key Duties Will Include

• General reception duties as required. Answering overflow telephone calls and greeting customers
• Process purchase invoices
• Update payroll spreadsheet
• Log holiday and sickness
• Take depot meetings and notes
• Enter transactions and reconcile petty cash
• Order stationery, refreshments and cleaning materials
• Read electric and water meters monthly
• Help maintain health and safety files
  
  

The Ideal Applicant

• You will have good communication skills
• You will be a team player
• You will be organised and have good attention to detail
• You will be confident to work alone, and as part of a team
• You will be numerate and literate, GCSE English, Maths Grade C or equivalent, and possess good IT skills
  
  

Benefits

At T H WHITE, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work. We are committed to training and developing our employees to enable them to achieve their maximum potential. We also provide the following:

• Market surveyed salary – reviewed annually
• Employer contributory pension/ death in service cover
• Share Plan
• Division cross-sell incentive scheme
• Staff accounts at every branch with discounted prices
• Extra holiday entitlement – after a certain number of years
• Company sick pay after qualifying period
• Role-specific company clothing/uniform
• Recognition and support for health and work-related well-being