GenAI Solution Architect – Customer Growth

Accenture PLC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days leave per year

Private healthcare insurance

Pension plan with financial wellbeing

Employee Assistance Programme

Parental Leave

Job summary

Accenture Song in the UK is seeking an AI Solution Architect (Customer) to design and deliver data-driven AI solutions for customer-focused initiatives. You will work with a Lead Solution Architect to shape target architectures, own workstreams, and guide engineers and data scientists from design to live service and continuous improvement.

The role emphasizes GenAI, LLMs, and enterprise-scale architectures, with exposure to security, governance and cross-functional collaboration across product,

Qualifications

• GenAI production experience across live environments.
• Experience applying AI to customer growth, marketing or service challenges.
• Strong understanding of modern AI architectures and enterprise patterns.
• Solid software engineering, data architecture and cloud platform familiarity (Azure/AWS/GCP).
• Experience integrating enterprise data with AI solutions and governance.

Responsibilities

• Design architectures for AI, generative AI and analytics across the customer lifecycle.
• Contribute to technical architecture for customer-focused AI solutions and ensure scalability and security.
• Design and build AI applications and platform components integrating ML, generative AI and agentic AI with ERP systems and data platforms.
• Guide architectural decisions on technology selection, integration, security, governance and performance.
• Provide technical direction to small delivery teams through production deployment and optimization.
• Ensure solutions meet responsible AI, privacy and regulatory requirements with monitoring and governance.
• Share knowledge, mentor junior engineers and data scientists within the Craft.
• Engage with client stakeholders to explain concepts to technical and non-technical audiences.
• Support business development with solution approaches, proposals and technical roadmaps.

Skills

GenAI production

Customer domain

AI architecture

Cloud foundations

Enterprise data

Technical leadership

Stakeholder management

Responsible AI

Mentoring

Job description

Accenture Song in the UK is seeking an AI Solution Architect (Customer) to design and deliver data-driven AI solutions for customer-focused initiatives. You will work with a Lead Solution Architect to shape target architectures, own workstreams, and guide engineers and data scientists from design to live service and continuous improvement.

The role emphasizes GenAI, LLMs, and enterprise-scale architectures, with exposure to security, governance and cross-functional collaboration across product,