Gatehouse Security Officer

Pinnacle Group; Urmston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Pinnacle Group is seeking a Gatehouse Security Officer to protect our sites and properties. Based at Carrington, Manchester M31, access to transport is essential as there is no public transport to the site.

The role is full-time, 42 1/2 hours per week, Monday to Friday 9:30 am – 6:00 pm. We deliver facilities management solutions across cleaning, security and more, with a people-first culture and opportunities for development.

Qualifications

• Valid SIA Badge – SG or DS Licence Essential.
• Experience working in a gatehouse.
• Holder of a UK Manual driver’s licence Essential.
• Basic IT applications and digital devices.

Responsibilities

• Meet and greet visitors, staff and contractors and manage the gatehouse environment.
• Conduct routine vehicle patrols of assigned premises and detect signs of intrusion or unusual activity.
• Respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
• Liaise with local authorities, including police, emergency services or fire services in case of an emergency.
• Prepare detailed and accurate incident reports, logging all security-related activities.
• Operate a telephone switchboard and use client software in the control room.

Skills

SIA Badge

UK Driving Licence

Communication skills

Gatehouse experience

Tools

Radio communication

Control room software

Job description

Pinnacle Group is looking for a Gatehouse Security Officer to ensure the safety and security of our properties and sites. You will be joining our Workplace Security Teams based in Carrington, Manchester M31. Access to own transport is essential as there is NO public transport to the site **

Pinnacle Workplace delivers tailored facilities management solutions across cleaning, security, catering and specialist industrial services. With nearly 600 colleagues nationwide, the team supports clients in manufacturing, retail, education and office environments.

Your role will involve monitoring premises, conducting regular vehicle patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills.

This is a full-time role x 42 ½hours per week, working Monday to Friday 9.30 am - 6 pm.

If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

• Meet and greet visitors, staff and contractors and manage the gatehouse environment.
• Conduct routine vehicle patrols of assigned premises and detect signs of any intrusion or unusual activity.
• Respond promptly to alarms, emergencies and incidents, taking appropriate action to mitigate risks.
• Liaise with local authorities, including police, emergency healthcare services or fire extinguishers in case of an emergency.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Operate a telephone switchboard and use client software in the control room.

Key requirements will include:

• Valid SIA Badge – SG or DS Licence * Essential
• SIA CCTV Licence * advantage
• Experience working in a gatehouse
• Holder of a UK Manual driver's licence * Essential
• Basic IT applications and digital devices
• Access to own transport * due to location & shift patterns
• Strong, clear communicator, as you will be using Radio Control
• Must be able to use and understand the Phonetic Alphabet
• Full 5-year UK checkable work history

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: