Gastroenterology RAS Patient Pathway Coordinator

Forest Hospitals Nhs Foundation Trust; Sutton-in-Ashfield; Presencial; GBP 21.000 - 27.000; Tempo integral

Resumo da vaga

The Gastroenterology department at King's Mill Hospital is seeking an enthusiastic Patient Pathway Co-ordinator to join our dynamic and busy team. You will manage referral triage, be the first point of contact for patients and colleagues, and maintain accurate records in a dedicated Excel document.

Strong organisational and compassionate communication are essential. As an NHS Foundation Trust, we are committed to excellence in patient care across Mansfield, Ashfield, Newark and Sherwood, and

Responsabilidades

• Answering and making phone calls to patients and colleagues.
• Thoroughly managing an in-depth patient-based Excel document.
• Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
• Tracking patients in the referral triage platform.
• Validating PTL (Patient Tracking List).
• Performing audio typing as required.
• Collaborating closely with consultants and colleagues across the Gastroenterology service.
• Tracking patient case notes.
• General administrative duties including photocopying, faxing and filing.

Conhecimentos

Phone handling

Ferramentas

Excel

Descrição da vaga

The Gastroenterology department at King's Mill Hospital is seeking an enthusiastic Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence. As a RAS Patient Pathway Co-ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways. Your primary responsibility will be to manage and coordinate the referral triage process, ensuring that patients receive timely and appropriate care. You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records. This position requires a high level of organisation, attention to detail and a compassionate approach to patient care.

• Answering and making phone calls to patients and colleagues.
• Thoroughly managing an in-depth patient-based Excel document.
• Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
• Tracking patients in the referral triage platform.
• Validating PTL (Patient Tracking List).
• Performing audio typing as required.
• Collaborating closely with consultants and colleagues across the Gastroenterology service.
• Tracking patient case notes.
• General administrative duties including photocopying, faxing and filing.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here