Gastroenterology Pathway Coordinator — RAS Referrals

Sherwood Forest Hospitals NHS Foundation Trust; Stanton Hill; On-site; GBP 21,000 - 30,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking a proactive RAS Patient Pathway Co-ordinator in the Gastroenterology service at King's Mill Hospital. You will manage referrals, coordinate triage, and maintain accurate patient records while supporting clinicians and reception staff.

The role requires excellent data handling, confidentiality and strong organisational skills to ensure timely patient care and smooth pathways across departments.

Qualifications

• GCSE English at grade C or above, or equivalent.
• RSA II or equivalent.
• AMSPAR diploma.
• NVQ in Customer Care.
• IHRIM Diploma.
• European Computer Driving Licence.
• Shorthand speeds of 80wpm.

Responsibilities

• Answering and making phone calls to patients and colleagues.
• Thoroughly managing an in-depth patient-based Excel document.
• Balancing urgent and routine referrals with a strong emphasis on patient care.
• Tracking patients in the referral triage platform.
• Performing audio typing as required.
• Collaborating with consultants across the Gastroenterology service.
• General administrative duties including photocopying, faxing and filing.

Skills

Computer literacy

NHS knowledge

Healthcare admin systems

Data handling

Confidentiality

Health & Safety

Equality & diversity

Office clerical

IT / Patient data systems

Education

GCSE English C or above

RSA II

AMSPAR diploma

NVQ in Customer Care

IHRIM Diploma

European Computer Driving Licence

Shorthand 80 wpm

Tools

PAS

Excel

Job description

Sherwood Forest Hospitals NHS Foundation Trust is seeking a proactive RAS Patient Pathway Co-ordinator in the Gastroenterology service at King's Mill Hospital. You will manage referrals, coordinate triage, and maintain accurate patient records while supporting clinicians and reception staff.

The role requires excellent data handling, confidentiality and strong organisational skills to ensure timely patient care and smooth pathways across departments.