Gastroenterology Patient Pathway Coordinator

Sherwood Forest Hospitals NHS Foundation Trust; Stanton Hill; Presencial; GBP 21.000 - 28.000; Tempo integral

Resumo da vaga

Sherwood Forest Hospitals NHS Foundation Trust is seeking a Patient Pathway Co-ordinator for the Gastroenterology department at King's Mill Hospital. You will support administration, manage referrals, and help maintain the patient pathway with a focus on timely care and accurate records.

The role involves coordinating consultants' diaries, handling inquiries from patients and staff, and ensuring alignment with national standards. A compassionate, team-focused approach is essential.

Qualificações

• Computer literacy with high accuracy keyboard skills.
• Knowledge of NHS or service provider systems.
• Good understanding of healthcare administrative processes and databases (PAS, Excel).
• Confidentiality and Data Protection knowledge.
• Health and Safety awareness.
• Equality and diversity awareness.
• Strong clerical background with relevant procedures.
• Experience using IT/patient data systems relevant to the specialty.

Responsabilidades

• Provide high quality administrative support to the Gastro Service.
• Manage incoming post, referrals and distribute to Consultants and nurses.
• Handle phone calls, emails and face-to-face queries from patients and colleagues.
• Maintain the Patient tracking list to ensure timely treatment within national standards.
• Manage consultant diaries and annual leave, cancel clinics when needed.

Conhecimentos

Computer literate

NHS knowledge

Data Protection

Confidentiality

Health and Safety

Equality and diversity

IT / Patient data systems

Excel

PAS

Databases

Formação

GCSE English C or above

RSA II

ECDL

AMSPAR diploma

NVQ in Customer Care

IHRIM Diploma

Shorthand 80wpm

Ferramentas

PAS

Excel

Descrição da vaga

Sherwood Forest Hospitals NHS Foundation Trust is seeking a Patient Pathway Co-ordinator for the Gastroenterology department at King's Mill Hospital. You will support administration, manage referrals, and help maintain the patient pathway with a focus on timely care and accurate records.

The role involves coordinating consultants' diaries, handling inquiries from patients and staff, and ensuring alignment with national standards. A compassionate, team-focused approach is essential.