Gas Service Engineer

Trivallis; Pontypridd; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension

Hybrid working

Company van for business use

Healthcare cashback plan

Wellbeing support groups

Learning & development opportunities

Diversity & inclusion initiatives

Job summary

Trivallis is seeking a Gas Service Engineer to join our Gas Compliance team, delivering high-quality gas servicing across our housing portfolio. This is a field-based role requiring travel to tenants’ properties, with a company van provided for business use.

You will ensure safety, reliability and regulatory compliance, working with residents, colleagues and contractors to deliver efficient, responsive service in line with legislation and standards.

Qualifications

• Gas qualifications must include CCN1, CENWAT, CKR1, HTR1, CMDDA1 (older equivalents: CEN1, WAT1, CPA1).
• Proven experience of carrying out gas servicing and repairs within a housing environment.
• Ability to manage your own workload and work on your own initiative.
• Strong communication and organisational skills.
• A full, valid UK driving license.

Responsibilities

• Deliver gas servicing and repairs across our housing portfolio.
• Ensure safety, compliance, and customer-focused service for tenants.

Skills

Gas servicing experience

Health & safety awareness

Customer service orientation

Education

Gas qualifications CCN1 CENWAT CKR1 HTR1 CMDDA1

Job description

Gas Service Engineer

37 Hours per week

Permanent

£34,622.82 Per annum

Are you passionate about making a real difference in your community while growing your career?

If so, this is your opportunity to use your skills and expertise to help us deliver outstanding value, exceptional quality, and excellent customer service. Join us and play a key role in creating positive outcomes for our tenants.

The Role

We are seeking an experienced and motivated Gas Service Engineer to join our Gas Compliance team and deliver a high-quality, customer-focused service.

You will play a key role in ensuring the safety, reliability, and compliance of domestic gas appliances and installations across our housing portfolio. Working closely with residents, colleagues, and contractors, you will deliver an efficient and responsive service in line with current legislation, industry standards, and organisational procedures.

This is a field-based role requiring regular travel across our housing portfolio. A company van will be provided to support you in carrying out your duties.

About you

We are looking for a positive, motivated, and efficient individual who embodies our values of being Kind, Inclusive, Trustworthy and Progressive.

You will have:

• Gas qualifications - CCN1. CENWAT. CKR1. HTR1. CMDDA1 (Older qualifications - CEN1.WAT1. CPA1).
• Proven experience of carrying out gas servicing and repairs within a housing environment.
• The ability to manage your own workload and work on your own initiative.
• Strong communication and organisational skills.
• A proactive approach to health and safety, quality standards and regulatory compliance.
• A commitment to delivering excellent customer service and improving tenant satisfaction.
• A full, valid UK driving license.

You will work collaboratively with colleagues and contractors to deliver a safe, reliable, and customer-focused service for our tenants.

Our engineers work remotely and travel directly to customers’ properties throughout Rhondda Cynon Taff. A fully stocked van and uniform will be provided.

We operate a 24-hour emergency service for our tenants and therefore require participation in an out-of-hours rota. Overtime opportunities are also available as required.

The successful candidate will be subject to an enhanced DBS check.

Why Join Trivallis?

We are a community mutual housing association owned by our tenants, rooted in our local communities, and committed to working through collaboration and partnership.

Joining Trivallis means becoming part of a supportive, inclusive, and forward-thinking organisation that values its people and invests in their development.

Our benefits include:

• 30 days annual leave plus bank holidays
• Generous Local Government Pension Scheme
• Flexible and hybrid working arrangements
• Company van provided for business use
• Healthcare cashback plan for you and your family
• Active wellbeing support groups across the organisation
• Learning and development opportunities to support your career progression
• Opportunities to contribute to our diversity and inclusion initiatives

The successful candidate will be subject to a DBS check and must hold a full, valid UK driving licence.

We want all candidates to feel they can perform at their best when applying for a role at Trivallis. If there are any adjustments you’d like us to make to help you get the most out of the experience please let our People Services team know via email on [e-mail].

We are proud to be a Disability Confident employer, which means we are committed to ensuring fair opportunities for disabled people and providing a supportive workplace. We guarantee an interview to all disabled applicants who meet the minimum required criteria for the role.

We are an equal opportunity employer and value applications from people of all backgrounds, abilities, and experiences.

If you would like to find out more about this role, please contact:

Jonathan Wray – Gas Compliance Team Manager

E: [e-mail]

M: 07458014849