Gas Service Delivery Lead – East Region

Sanctuary; Ely; On-site; GBP 46,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contribu

Life Assurance

Employee Advice Service including Coun

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks for inclusion

£46,012 per annum (rising to £48,434)

Job summary

Sanctuary in Ely is seeking a Gas Service Delivery Manager to lead a team of gas engineers across the East region. You will ensure compliant, efficient and customer-focused service delivery for domestic gas works, including servicing, repairs, installations and safety inspections.

Reporting to the East Gas Operations Manager, you will recruit, develop and manage field engineers, coordinate with planners and support functions, and maintain strong relationships with customers while upholding

Qualifications

• Must be qualified to CCN1, CENWAT, CKR1, CPA1, Gas Auditing Qualification, HTR1, Unvented - G3 Certificate, WRAS or currently undertaking the qualification.
• Original certifications required at interview; copies not accepted.
• Experience leading a team of gas engineers and managing safety/compliance.

Responsibilities

• Lead a team of gas engineers across the East region delivering services, repairs and installations.
• Ensure compliant, efficient service delivery and customer-focused outcomes.
• Recruit, performance-manage and develop field-based engineers to meet contract specs.
• Provide technical support and drive process improvements with compliance in mind.
• Coordinate and maintain relationships with internal and external customers.

Skills

People management

Health & safety knowledge

Scheduling software

Driving licence

Education

CCN1

CENWAT

CKR1

CPA1

Gas Auditing Qualification

HTR1

Unvented - G3 Certificate

WRAS (Water Regulations)

Tools

PDA system

Job description

Sanctuary in Ely is seeking a Gas Service Delivery Manager to lead a team of gas engineers across the East region. You will ensure compliant, efficient and customer-focused service delivery for domestic gas works, including servicing, repairs, installations and safety inspections.

Reporting to the East Gas Operations Manager, you will recruit, develop and manage field engineers, coordinate with planners and support functions, and maintain strong relationships with customers while upholding