Gas Service And Breakdown Engineer

Mark May; Oldbury; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Company van

Fuel card

BYOD allowance

23 days annual leave

Volunteer day

Perkbox benefits

Job summary

Mark May is seeking a skilled Domestic Gas Engineer to join our housing maintenance team in Oldbury. You will service, repair and support gas systems, ensuring safety, compliance and high workmanship across our residents’ homes.

Responsibilities include emergency repairs, gas safety checks, servicing, and completing PDA documentation, while delivering excellent customer care and managing your workload to meet targets.

Qualifications

• Relevant gas qualifications CCN1, CENWAT, HTR1 and CKR1 are required.
• Experience in domestic gas repairs, servicing and maintenance is preferred.
• A full UK driving licence is essential.

Responsibilities

• Respond to emergency and reactive gas repairs and diagnose faults.
• Maintain a high first-time fix rate while meeting safety standards.
• Carry out gas safety checks, servicing and compliance inspections.
• Support void property works to ensure safe re-let readiness.
• Complete remedial works and system upgrades as required.
• Accurately complete PDA job sheets and documentation.
• Deliver excellent customer service in residents' homes.
• Manage workload independently to meet targets.

Skills

Fault finding

Customer service

Time management

Independent worker

Full UK driving licence

Education

CCN1

CENWAT

HTR1

CKR1

G3 qualification

LPG qualification

ASHP qualification

Job description

Domestic Gas Engineer

Salary: £37,000 per annum, depending on experience + benefits

Location: [Oldbury]

Job Type: Full-time, Permanent

The Role

We're looking for a skilled and customer-focused Domestic Gas Engineer to join our team, delivering high-quality servicing, repairs and breakdown support across our housing maintenance programmes.

This is a varied role offering autonomy, job satisfaction and the opportunity to make a genuine difference to residents and communities. You'll be responsible for ensuring domestic gas systems are safe, compliant and operating efficiently, delivering excellent service while maintaining high standards of workmanship and customer care.

Key Responsibilities

• Respond to emergency and reactive gas repairs, accurately diagnosing faults and completing repairs efficiently.
• Maintain a high first-time fix rate while ensuring all work meets required quality, safety and compliance standards.
• Carry out gas safety checks, servicing and compliance inspections in line with current legislation and industry regulations.
• Support void property works, ensuring gas installations and systems are safe, compliant and ready for re-let.
• Complete remedial works, repairs and system upgrades as required.
• Accurately complete PDA job sheets and associated documentation, ensuring all work is recorded promptly and correctly.
• Deliver excellent customer service when working in residents' homes, communicating professionally and treating every property with respect.
• Manage your workload independently, prioritising jobs effectively to meet service targets and customer expectations.

About You

To be successful in this role, you'll be an experienced Domestic Gas Engineer who takes pride in delivering safe, efficient and high-quality work.

You’ll ideally have:

• Proven experience in domestic gas repairs, servicing and maintenance, ideally within social housing, property maintenance or voids.
• Relevant gas qualifications, including CCN1, CENWAT, HTR1 and CKR1.
• Additional qualifications in G3, LPG, oil or air source heat pumps (ASHP) would be advantageous.
• Strong fault-finding and diagnostic skills, with a focus on achieving a high first-time fix rate.
• Excellent communication and customer service skills, with the ability to work sensitively in occupied homes.
• The ability to work independently, organise your workload and manage your time effectively.
• Confidence using handheld devices and PDAs to manage jobs and complete reports.
• A full, clean UK driving licence. Minor motoring convictions will be considered.

What We Offer

We believe in rewarding our colleagues, supporting their development and creating opportunities to build a long-term career.

Our benefits package includes:

• Competitive salary up to £37,000, depending on experience.
• Company van and fuel card.
• £20 per month BYOD allowance.
• 23 days' annual leave, plus bank holidays.
• Colleague referral scheme offering up to £2,000.
• Long-service awards recognising commitment and loyalty.
• Perkbox benefits, including free coffees, cinema tickets, retail discounts and wellbeing offers.
• One paid volunteering day each year.
• Ongoing training, development and career progression opportunities.
• A supportive team environment, with a strong commitment to promoting from within.

Ready to Take the Next Step?

If you're a qualified Domestic Gas Engineer looking for a role where your skills are valued, your work makes a difference and there are genuine opportunities to progress, we'd love to hear from you