Gas Engineer - West London

Sureserve Group PLC; Uxbridge Moor; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Contributory Pension

Life assurance

28 days annual leave

Family-friendly policies

Job summary

Sureserve Group PLC is seeking an experienced Gas Engineer to join its West London team. The role involves gas repairs, servicing, fault finding, and ensuring high standards of customer service while meeting first-time fix targets.

Applicants should hold valid ACS and related gas qualifications, possess a Full UK Driving Licence (<6 points), and be comfortable working with a diverse customer base. Social housing experience is desirable. Competitive benefits apply.

Qualifications

• Valid ACS & other gas qualifications.
• Full UK Driving Licence (no more than 6 points).
• Experience in Social Housing is desirable but not essential.
• Experience delivering high levels of customer service.
• Ability to work with a diverse customer base.

Responsibilities

• Carry out day-to-day gas repairs and servicing.
• Perform fault finding and diagnostics.
• Complete annual servicing visits.
• Meet first-time fix targets.
• Maintain high-quality workmanship.
• Prioritise customer satisfaction in every call.
• Attend jobs on time and communicate delays to contact centre.

Skills

Gas qualifications

Full UK Driving Licence

Customer service

Job description

Gas Engineer - West London

Date Posted: 2026-09-22T19:34:28

Location: Uxbridge, Greater London, GB, UB8 1

Application Deadline: 2026-10-25T00:46:20.043

Job Description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

We have an exciting opportunity for an experienced Gas Engineer to join our growing team. The successful candidate will be responsible for:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction
• Attending jobs on time, notifying the contact centre/customer of any delays

The successful candidate will:

• Have valid ACS & other relevant gas qualifications
• Possess a Full UK Driving Licence (less than 6 points)
• Have experience within Social Housing (desirable, but not essential)
• Experience in delivering high levels of customer service
• The ability to work with a diverse customer base

What We Can Offer You

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, including:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a maximum of 33 days
• Enhanced maternity, paternity, adoption leave, and other family-friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave

In addition, the role offers:

• Sureserve Benefits Hub, accessing thousands of retail discounts
• Virtual GP service, available 24/7, 365 days, for employees and their immediate family
• Employee assistance programme (EAP), available 24/7, 365 days, for employees and their immediate family
• Bike2Work scheme
• Home & Electronics salary sacrifice purchase scheme

Equality and Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a third party, including the right to work in the UK and DBS checks.