Gas Engineer

Sanctuary Group; United Kingdom; Remote; GBP 44,000 - 47,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contribs

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Staff Networks for inclusion

Job summary

Sanctuary Maintenance Contractors Limited in Banbury is seeking a Gas Engineer to join our Midlands/Cherwell Gas Team. You will carry out gas installation work on boilers and systems, including Y&S plans, Combi swaps, conversions and unvented cylinder installations, alongside an apprentice.

The role involves fault fixing, maintenance, service and breakdown duties as workload allows, with a focus on safety, documentation, and customer communication.

Qualifications

• Qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented G3, and Water Regulations (WRAS) or in progress.
• Proven problem analysis and fault-fixing ability.
• Experience with gas heating systems installation, servicing, maintenance.
• Ability to use computerised systems (including PDA) for scheduling.
• Full UK driving licence is required.

Responsibilities

• Carry out fault fixing, maintenance, installation and commissioning of gas central heating systems.
• Provide accurate progress updates and daily records.
• Respond to complaints and breakdowns to meet customer expectations.
• Resolve problems or initiate resolution, keep customers informed per processes.
• Ensure tools and equipment are maintained and stock replenished.

Skills

Problem diagnosis

Gas heating installation

Computerised scheduling

Similar role experience

Full UK driving licence

Education

CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented G3 & WRAS

Tools

PDA

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.

We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Banbury

£44,347 - £46,681 per year

40 hours per week – Monday to Friday, 08.00 to 16.30

We have an opportunity for a Gas Engineer to join our Midlands/Cherwell Gas Team. Working within a team of 5, in this role you will carry out Gas Installation works on a multitude of different boilers and systems including Y&S plans, Combi swaps, conversions and Unvented cylinder installations. You will be working with an apprentice and, depending on workload, you may be required to carry out service &breakdown duties.

The role of Gas Engineer will include:

• Carrying out fault fixing, maintenance, installation duties and commissioning of gas central heating systems, in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed, in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS), or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas heating systems
• Ability to use and update computerised systems (including PDA) for work scheduling
• Recent experience of undertaking a similar role
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £44,347 per annum (rising to £46,681 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.