Gas Engineer

Sanctuary; Banbury; On-site; GBP 44,000 - 47,000; Full time

Benefits offered by this job

Annual leave

Pension

Life Assurance

Counselling support

Cycle to Work

Wellbeing support

Staff networks

Job summary

Sanctuary is seeking a Gas Engineer to join our Midlands/Cherwell team. You will install, service and commission gas central heating systems including Y&S plans, Combi swaps, conversions and Unvented cylinders, with an apprentice teammate. Occasional service and breakdown duties may be required.

You must hold CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 and WRAS certificates, or be in the process of obtaining them. A full UK driving licence is essential for company work.

Qualifications

• CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS) are required or in progress.
• Proven experience in analysing and diagnosing gas heating problems and implementing solutions.
• Experience in installation, servicing and maintenance of gas heating systems.
• Ability to use computerised systems (including PDA) for scheduling work.
• Recent experience in a similar role is preferred.

Responsibilities

• Carry out fault fixing, maintenance, installation and commissioning of gas central heating systems.
• Provide timely information on progress and maintain clear daily records.
• Respond to complaints and breakdowns to meet customer expectations as per contract.
• Resolve issues and communicate resolutions per agreed processes and specifications.
• Maintain tools and equipment and manage stock as per procedures.

Skills

CCN1 certificate

CENWAT

CKR1

CPA1

HTR1

Unvented - G3

WRAS

Gas heating knowledge

PDA / computerised systems

Experience in similar role

Full UK driving licence

Job description

40 hours per week – Monday to Friday, 08.00 to 16.30

We have an opportunity for a Gas Engineer to join our Midlands/Cherwell Gas Team. Working within a team of 5, in this role you will carry out Gas Installation works on a multitude of different boilers and systems including Y&S plans, Combi swaps, conversions and Unvented cylinder installations. You will be working with an apprentice and, depending on workload, you may be required to carry out service & breakdown duties.

The role of Gas Engineer will include:

• Carrying out fault fixing, maintenance, installation duties and commissioning of gas central heating systems, in accordance with contract and service specifications
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations in accordance with contract and service specifications
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed, in line with agreed processes and within contract and service specifications
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, in accordance with the agreed requisition procedures and budgets

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, and Water Regulations (WRAS), or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas heating systems
• Ability to use and update computerised systems (including PDA) for work scheduling
• Recent experience of undertaking a similar role
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £44,347 per annum (rising to £46,681 per annum after 12 months, subject to satisfactory performance)