Gas Engineer

SURE SERVE UK LTD; Plymouth; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Uniform, PPE & mobile device supplied

Contributory pension scheme

Life assurance

Enhanced family leave policies

Sureserve Benefits Hub with discounts

Virtual GP service

EAP

Bike2Work Scheme

EV Car Scheme

Job summary

Sureserve is a trusted partner delivering high-quality compliance and energy services across housing associations and local authorities. As a Permanent role, you will diagnose faults, perform repairs, and carry out planned maintenance on domestic heating and hot water systems to ensure safety, efficiency and reliability for customers in their homes.

Joining a team that values expertise, reliability and excellent service, you will contribute to high workmanship standards and maintain strong

Qualifications

• Valid domestic and/or commercial gas qualifications (CCN1, CENWAT, HTR1, CKR1) are essential.
• Valid UK driving licence is essential.
• Previous practical experience in gas maintenance within a domestic capacity.
• Solid understanding of gas safety regulations and industry standards.
• Strong problem-solving skills and the ability to work independently.
• Professional and friendly attitude with the ability to forge strong relationships with clients and tenants.

Responsibilities

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.

Skills

CCN1

CENWAT

HTR1

CKR1

Driving licence

Gas maintenance experience

Gas safety regulations

Problem solving

Customer relationships

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £42,000- £48,000 per annum

Location: Coversall PL and occasionally EX23 and TR areas

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

Planned start date: 1st September 2026

About the role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you'll be doing

• Carry out service and maintenance works on a variety of domestic properties across the region
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
• Communicate updates and progress of work, completing the required paperwork electronically and manually

What we’re looking for

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
• Valid UK driving licence (essential)
• Previous practical experience in gas maintenance within a domestic capacity
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and the ability to work independently
• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance
• *Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• *Bike2Work Scheme
• *EV Car Scheme
• Employee engagement events and"Employee Voice" programmes
• Strong opportunities for career growth and development

*Terms/qualifying criteria applies

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.