Gas Engineer

Sureserve Group; Liverpool; Hybrid; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Uniform, PPE & mobile device

Contributory pension scheme

Life assurance

Enhanced family leave policies

Sureserve Benefits Hub

Virtual GP service

Employee Assistance Programme

Bike2Work Scheme

EV Car Scheme

Career development opportunities

Job summary

Sureserve is a trusted partner delivering high-quality compliance and energy services across the UK. The role focuses on ensuring heating and hot water systems operate safely and reliably in domestic properties around Liverpool, with on-call requirements and a 40-hour week.

You will diagnose faults, perform repairs, carry out planned maintenance, and maintain excellent customer service while documenting work and coordinating with clients and tenants.

Qualifications

• CCN1, CENWAT, HTR1, CKR1 gas qualifications (essential).
• Valid UK driving licence (essential).
• Previous practical gas maintenance in domestic settings.
• Solid understanding of gas safety regulations and standards.

Responsibilities

• Carry out service and maintenance works on domestic gas heating systems across the region.
• Diagnose faults, complete repairs and carry out planned maintenance.
• Provide high-quality workmanship with excellent customer service at every visit.

Skills

Gas maintenance knowledge

Customer service

Problem-solving

Independent worker

Tools

Gas safety knowledge

Job description

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future.

Salary: £35,875 - £45,000 (with £45,000 being the average of OTE inc. callout)

Location: Liverpool covering L9, L10, L11, L35 areas

Contract Type: Permanent

Working Hours: 40

Working pattern: Monday to Friday with on-call requirements

Holiday entitlement: 20 + Bank Holidays (increases with service)

About the role

Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit.

What you’ll be doing

• Carry out service and maintenance works on a variety of domestic properties across the region
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
• Communicate updates and progress of work, completing the required paperwork electronically and manually

What we’re looking for

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
• Valid UK driving licence (essential)
• Previous practical experience in gas maintenance within a domestic capacity
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and the ability to work independently
• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Why Join Us

You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.

Benefits

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance
• *Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• *Bike2Work Scheme
• *EV Car Scheme
• Employee engagement events and “Employee Voice” programmes
• Strong opportunities for career growth and development

*Terms/qualifying criteria applies

Equal Opportunities

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [e-mail]

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.