Garden Centre Customer Service Assistant — Christmas Peak

Hillier Nurseries Limited; Pevensey; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free on-site parking

31 days annual leave (pro rata)

Enhanced Employee Assistance Programme

Company Christmas gifts

Exclusive retail discounts

Job summary

Hillier Garden Centre Eastbourne is seeking a friendly Garden Centre Assistant to join the team for the Christmas trading period. You’ll deliver excellent customer service, provide product advice, and help maintain a tidy, well-stocked store.

The role is full-time, 37.5 hours per week on a rota basis, including weekends. The hourly rate goes up to £12.71, with pay aligned to National Minimum Wage/National Living Wage requirements.

Qualifications

• Customer service experience is valued.
• Retail or garden centre experience is desirable but not essential.

Responsibilities

• Provide excellent customer service and help customers with queries.
• Offer product advice on food and other items in the garden centre.
• Replenish, price, rotate and display stock to company standards.
• Process payments accurately (cash and card).
• Support stock control, deliveries, wastage and reductions.
• Promote the Hillier Gardening Club to customers.
• Keep areas clean, tidy, and safe.
• Report or address health and safety hazards.
• Assist in the garden centre restaurant/café when required.

Skills

Customer service

Retail experience

Team player

Flexible attitude

Positive mindset

Job description

Hillier Garden Centre Eastbourne is seeking a friendly Garden Centre Assistant to join the team for the Christmas trading period. You’ll deliver excellent customer service, provide product advice, and help maintain a tidy, well-stocked store.

The role is full-time, 37.5 hours per week on a rota basis, including weekends. The hourly rate goes up to £12.71, with pay aligned to National Minimum Wage/National Living Wage requirements.