Garden Center Team Lead — Horticulture & Customer Service

Garden Forum Limited; Woking; On-site; GBP 25,000 - 35,000; Full time

Job summary

Garden Forum Limited is looking for a dedicated professional to provide management support to the Horticultural team in Woking, focusing on excellent customer service. Your main duties include maintaining stock control, training team members, and ensuring all customer queries are handled with the utmost courtesy.

The ideal candidate should possess experience in a retail bedding department or hold a horticultural qualification. Enthusiasm, flexibility, and a passion for customer service are essential.

Qualifications

• Extensive knowledge and experience of working in a retail bedding department.
• A passion for customer service with the ability to thrive in a fast-paced environment.
• Flexible, enthusiastic and highly motivated.

Responsibilities

• Maintain good control over stock levels and accurate ordering.
• Train and monitor team for appropriate stock care.
• Handle customer queries and complaints courteously.

Skills

Customer service

Retail bedding department experience

Flexible and enthusiastic

Education

Horticultural qualification

Job description

Garden Forum Limited is looking for a dedicated professional to provide management support to the Horticultural team in Woking, focusing on excellent customer service. Your main duties include maintaining stock control, training team members, and ensuring all customer queries are handled with the utmost courtesy.

The ideal candidate should possess experience in a retail bedding department or hold a horticultural qualification. Enthusiasm, flexibility, and a passion for customer service are essential.