Furniture Plus Assistant Manager

Bolton Hospice; Bolton; On-site; GBP 13,209 - 16,144; Full time

Job summary

A charitable organization in Bolton is seeking an Assistant Manager to support the daily operations of their Furniture Plus store and warehouse. This hands-on role involves driving sales, managing stock, and leading volunteers to create an exceptional customer experience. Ideal candidates will possess retail experience, strong organisational and communication skills, and a commitment to the values of the hospice. A flexible approach to weekend working and familiarity with safety regulations are also required.

Qualifications

• Experience working in a retail environment.
• Confidence in engaging with members of the public.
• Ability to prioritise tasks and meet deadlines.

Responsibilities

• Support day-to-day running of the Furniture Plus store and warehouse.
• Drive sales and profitability for the store.
• Oversee safe and efficient stock management.
• Lead volunteers and collections operatives.

Skills

Retail experience

Excellent customer service skills

Strong organisational skills

Effective communication skills

Ability to work under pressure

Tools

Microsoft Office

Job description

To maximise income for Bolton Hospice by supporting the effective day-to-day management of the Furniture Plus store, warehouse, and furniture collection service to deliver excellent customer service and ensure safe, compliant retail operations.

(Week 1 – Mon / Tues / Wed, Week 2 – Fri / Sat / Sun)

Salary £14,677 per annum (WTE £24,463)

The Role:

We are seeking an organised and commercially focused Assistant Manager to support the day-to-day running of the Furniture Plus store and warehouse at Bolton Hospice. You will help drive sales and profitability, oversee safe and efficient stock management, and lead volunteers and collections operatives to deliver an outstanding supporter experience.

This is a hands-on role combining retail performance, warehouse operations and team leadership, with a strong focus on compliance, customer service and living the values of the hospice.

What you need:

We are looking for a motivated and organised individual to support the day-to-day running of our busy charity furniture shop and warehouse.

You will have retail experience, excellent customer service skills and confidence working with members of the public and volunteers from all backgrounds. Strong organisational and communication skills are essential, along with the ability to prioritise tasks, meet deadlines and work under pressure.

You should be computer literate (Microsoft Office, email and internet) and comfortable undertaking manual handling duties within a warehouse/stockroom environment. Experience of working with or recruiting volunteers, achieving financial targets, and knowledge of Health & Safety and Gift Aid processes would be advantageous.

A team-focused approach, flexibility to work weekends on a rota, and a genuine commitment to the values of Bolton Hospice are essential.

Closing Date for Applications:Sunday 22nd March 2026

Interviews will be scheduled for Wednesday 1st April 2026

This vacancy may close early if sufficient applications are received.

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone.Any offer of employment for this post will be subject to a satisfactory DBS check.Bolton Hospice has a No Smoking Policy.